sgoen wrote: ↑Mon Apr 05, 2021 11:01 pm Ok, I know that you are supost to roll your drive back one version, but how do you do that

Go to NVIDIA’s site and look at the older drivers.

Thanks Jorgen.

At first I thought it was me upgrading windows this morning to the dopey "Experience Pack: 120.2212.5510. OS Build 19042.906. Version 20H2. I had driver 465.89 so I rolled it back to 461.92 and it still crashed. Now I have 461.72 and the PMDG 777 is sitting on the end of the runway at YSSY. But...

Doing it now. Thanks, I hope this helps. It's ridiculous that this even happens in 2021.

Same here. This just happened. Here's the crash log. Faulting application name: Prepar3D.exe, version: 5.1.12.26829, time stamp: 0x5fb44f72 Faulting module name: nvwgf2umx.dll, version: 27.21.14.6589, time stamp: 0x605cd9e9 Exception code: 0xc0000005 Fault offset: 0x000000000019f691 Faulting process...

VirtualPilotAU wrote: ↑Tue May 19, 2020 11:16 am Quick update. I have more tests to do but it appears that if I close down chaseplane before closing P3D it doesn't crash.

Many thanks!

Hi Vaughan, all I'm running is ChasePlane. I have asked others who run ChasePlane and they don't have this error.

ananda wrote: ↑Wed May 13, 2020 8:39 am https://www.prepar3d.com/forum/viewtopic.php?t=132008

Thanks, but I'm running V5 HF1 new install.
Never had this problem with 4.5 and still don't with 4.5.
And Windows 10 Pro is fully up to date, I always keep it up to date.
Same with NVIDIA driver, all up to date,
No A/V whatsoever on my PC.

Is there another way to contact support besides this forum?

Does anyone from LM even read these or should I open a ticket?

Hello? Anyone?

Hello, every single time I run V5 and shut it down, one minute later I get a red Event Viewer error message. No CTD's in-sim, just the error after I quit P3D. Here's the text. Faulting application name: Prepar3D.exe, version: 5.0.24.34874, time stamp: 0x5eab3677 Faulting module name: KERNELBASE.dll,...

Very much appreciated Randy!

Thanks Randy, where is the Control/keyboard settings file located?

Hi Elaine, @poppet, can you help?