How to deactivate P3d V6?

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
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Marshead
Posts: 1
Joined: Tue Jul 04, 2023 9:51 pm

How to deactivate P3d V6?

Post by Marshead »

I have the p3d v6. acquired. Can someone tell me how to deactivate it so that I can move it to another computer, for example
Airwolf
Posts: 140
Joined: Sun Dec 09, 2012 7:48 pm

Re: How to deactivate P3d V6?

Post by Airwolf »

I believe you have to uninstall it from control panel (the whole thing)
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Rob McCarthy
Lockheed Martin
Posts: 3704
Joined: Wed Aug 24, 2011 1:37 pm

Re: How to deactivate P3d V6?

Post by Rob McCarthy »

Hello,

That is correct, uninstalling will deactivate your license.

Regards,
Rob McCarthy
Rob McCarthy
Prepar3D® Core Lead
Airwolf
Posts: 140
Joined: Sun Dec 09, 2012 7:48 pm

Re: How to deactivate P3d V6?

Post by Airwolf »

Hi Rob,

I was messing around with some addons, and I uninstalled P3D v6, but it did not deactivate my install properly. It gave an error when I clicked on deactivate P3Dv6. Now one of my activations are hung up on the License page. How do I reset it properly. All these years I never had a problem with activation and especially deactivation (it finally happened today)

Thanks
Chris Metel
Lockheed Martin
Posts: 105
Joined: Thu Aug 11, 2011 6:59 pm

Re: How to deactivate P3d V6?

Post by Chris Metel »

Hi Airwolf,
There was an deactivation issue with some licenses purchased the last two days. This has been addressed on licenses where we identified the issue. The deactivation process remains the same as past Prepar3D versions: https://www.prepar3d.com/support/frequ ... r-computer.

If you are still seeing any issues, please email licensing@prepar3d.com

Cheers,
Chris
Chris Metel
Prepar3D® Product Owner
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