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Prepar3d Pro v5.1 crashes on startup, new install, no addons

Posted: Mon Apr 05, 2021 10:58 pm
by sgoen
Please forgive me but I am a little frustrated right now after paying over 200.00 for Prepar3d Pro. I downloaded the program and then installed light the direction said to do. Upon opening the program, the program finishes the installation and goes to a screen for weather and aircraft change. Once at the screen the program crashes. I have tried to run it in administration mode and with out. I have uninstalled, restarted the computer and reinstalled the program with the same results. At this point I don’t know what to do. I am frustrated because when I pay for a program, I expect it to work. My computer is not the problem as it it built to run programs that require a much stronger system the your program requires. Any help that you can give me would be greatly appreciated

Re: Prepar3d Pro v5.1 crashes on startup, new install, no addons

Posted: Tue Apr 06, 2021 6:48 am
by JorgenSA
Let me guess... you have an nVidia graphics card, and the driver version is 465.89?

If so, roll back the driver one version. This is an nVidia problem, not a P3D problem.

Jorgen

Re: Prepar3d Pro v5.1 crashes on startup, new install, no addons

Posted: Tue Apr 06, 2021 1:40 pm
by sgoen
After rolling back the Nvidia driver by one version, the sim is now working fine.
Thanks you for overlooking my frustration.

Re: Prepar3d Pro v5.1 crashes on startup, new install, no addons

Posted: Tue Apr 06, 2021 2:07 pm
by costa970
the problem is if I go back to a previous version, then they run badly or crash other games like Iracing

Re: Prepar3d Pro v5.1 crashes on startup, new install, no addons

Posted: Tue Apr 06, 2021 2:13 pm
by JorgenSA
Have a look at the second to last post in this thread:

https://www.prepar3d.com/forum/viewtopi ... 2&t=141862

Jorgen