Black screens

[1021405]

Start P3D V5 5.0.31 35253 ok . But when I try to select anything from the Toolbar at the top of the screen , the screen goes black for a couple of minutes then the application crashes. Previously used P3D v4 on this pc ok , but was deleted when I had to rebuilt the pc.
PC is 64bit W10 pro with NVIDIA GTX 1600 internal core is i7 @ 3.00GHZ .

[JorgenSA]

Is your Windows 10 up to the v. 2004? Is your nVidia drivers up to the latest level?

And your complete system specifications?

Jorgen

[Bavarello]

Upgrading functionality to Windows 10, version 2004, from previous versions, Prepar3D needs to be fully reinstalled. Not only that, but also video card drivers need to be reinstalled.
It's better, after automatic Windows update, completely remove video drivers with this utility:
Display Driver Uninstaller (DDU) V18.0.2.6
https://www.wagnardsoft.com/blog
Without these steps Prepar3d Prepar3d becomes very unstable.

[JorgenSA]

Allow me to quote:

"Not only that, but also video card drivers need to be reinstalled.
It's better, after automatic Windows update, completely remove video drivers with this utility:
Display Driver Uninstaller (DDU) V18.0.2.6
https://www.wagnardsoft.com/blog
Without these steps Prepar3d Prepar3d becomes very unstable."

Not true. All you need to do after a new video driver install is to delete your shaders folder.

And even that is not always necessary.

Jorgen

[1021405]

No luck , updated drivers , went into the uninstalled P3D v5 from the W10 Add/Remove programs and chose the repair Option , still no luck. Could be a windows problem, but if I rebuild my PC , then I need to purchase P3D v5 again as only had one activation (think that is down to Zero now) to the software on the website. I've purchase P3D v1 - 3 -4 no issues , but for some reason V5 is not liking the W10 lastest version. Think I broke to golden rule of computing , never download an updated version until it has matured for 12 months.

[1021405]

No luck , updated drivers , went into the uninstalled P3D v5 from the W10 Add/Remove programs and chose the repair Option , still no luck. Could be a windows problem, but if I rebuild my PC , then I need to purchase P3D v5 again as only had one activation (think that is down to Zero now) to the software on the website. I've purchase P3D v1 - 3 -4 no issues , but for some reason V5 is not liking the W10 lastest version. Think I broke to golden rule of computing , never download an updated version until it has matured for 12 months.

.
Question , what is the shaders folder....

[JorgenSA]

This link should tell you what you need:

https://www.avsim.com/forums/topic/4796 ... -v2-v3-v4/

Jorgen

[1021405]

Have reloaded V4 and no problems at all. V5 is still on the PC but like good wine , will let it mature for few months.