V4 Crash when sim in pause and request to select an other aircraft

Other problems or issues not covered by other troubleshooting topics.
Emile
Posts: 89
Joined: Sat Mar 24, 2012 5:27 am
Location: Brussels Europe

V4 Crash when sim in pause and request to select an other aircraft

Postby Emile » Sun Jun 11, 2017 4:44 am

Hi,
V4 in Pause and request to select an other aircraft
event view:
Application: Prepar3D.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0020001, exception address 00007FF8AE789E08 Stack:


Prepar3D.exe
4.0.23.21468
59279be2
KERNELBASE.dll
10.0.15063.296
a0527b0c
c0020001
0000000000069e08
134
01d2e265cd7baa1f


F:\LM P3D\Prepar3D.exe
C:\WINDOWS\System32\KERNELBASE.dll
25494dee-a43f-4ac8-9e03-e9524952d17f
Emile EBBR
LM P3D 4 Dual Boot Win 10 X64

Poppet
Lockheed Martin
Posts: 1252
Joined: Sat Nov 01, 2014 4:12 pm

Re: V4 Crash when sim in pause and request to select an other aircraft

Postby Poppet » Sun Jun 11, 2017 9:59 pm

Hello Emile

Remove your generated folders, This process will disconnect your Add On's, Then Introduce your Add On's back slowly and test as you go along to try and Isolate the Issue, If you have No Add On's currently Installed please follow the below steps regardless

To remove your generated folders....

Navigate to your core Prepar3D v4 folder, Scroll down a bit, Double left Click on the file "Delete Generated Files"

Launch Prepar3D and test, These folders will generate again

See here for an Image ---- https://c1.staticflickr.com/5/4275/3485 ... ac6f_o.png

-------------------------

If you are still having Issues, Click the link below and go through the General debugging steps one by one

http://www.prepar3d.com/forum/viewtopic ... 2&t=123246
Elaine Dixon
Prepar3D® Forum Global Moderator

khoubolt
Posts: 6
Joined: Sun Apr 29, 2012 11:03 am

Re: V4 Crash when sim in pause and request to select an other aircraft

Postby khoubolt » Mon Jul 17, 2017 7:23 pm

Hello all,

Have the same problem after a few minutes (VFR) flying.
P3D V4 freezes (except the sound) and after approx one minute it crashes to desktop without any error message.
The reliability monitor shows the message below.
I deleted the generated files and followed the general debugging steps above.
This did not solve the problem.
Like to hear from you.

Beschrijving
Pad naar toepassing met fout: D:\Prepar3D v4\Prepar3D.exe

Probleem met handtekening
Naam van probleemgebeurtenis: APPCRASH
Naam van de toepassing: Prepar3D.exe
Versie van toepassing: 4.0.28.21686
Tijdstempel van toepassing: 594a7255
Naam van foutmodule: KERNELBASE.dll
Versie van foutmodule: 10.0.15063.483
Tijdstempel van foutmodule: aa6457d1
Uitzonderingscode: c0020001
Uitzonderingsmarge: 0000000000069e08
Versie van besturingssysteem: 10.0.15063.2.0.0.256.48
Landinstelling-id: 1043
Uitzonderingscode: c0020001
[/b][/b][/b]Extra informatie over het probleem
Bucket-id: bbfae74274203000122c8bb326f4c70f (120794897339)


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