Latest P3D gives all black screen

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
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jgnoci@gmail.com
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Joined: Wed Jan 11, 2023 4:18 pm

Latest P3D gives all black screen

Post by jgnoci@gmail.com »

I had P3D V6.0.26.30799 installed on my laptop and all worked fine.
I now installed the latest version V6.1.9.31599 as well as the patch 6.1.11 - and P3D starts up without a problem, but the screen is black - no scenery displayed. I tried with and without the patch - same result.
SurfaceBook 3
Intel Core(TM) i7-1065G7 @1.3GHz
32G RAM
64 bit, Windows 10 Home V22H2
Intel IRIS Plus Graphics
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JorgenSA
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Location: 5 NM ENE of EDXF

Re: Latest P3D gives all black screen

Post by JorgenSA »

Two things:

The CPU is not nearly powerful enough (more than 3 GHz needed), and the Intel graphics adapter works with shared memory, it does not have 4 GB of dedicated VRAM.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
quid21
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Re: Latest P3D gives all black screen

Post by quid21 »

Just a guess but might need to delete the shader cache and let P3D rebuild it. Takes a little while the first time you start a flight, but could be worth doing.
Sparky1
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Joined: Fri Jun 11, 2021 3:55 pm

Re: Latest P3D gives all black screen

Post by Sparky1 »

JorgenSA wrote: Thu Feb 29, 2024 10:16 am Two things:

The CPU is not nearly powerful enough (more than 3 GHz needed), and the Intel graphics adapter works with shared memory, it does not have 4 GB of dedicated VRAM.

Jorgen
I suspect the OP has a typo, as the i7-1065G7 is good upto 3.90GHz.
Also he stated that "I had P3D V6.0.26.30799 installed on my laptop and all worked fine." so I think the advice to clear the shader
cache is a good start.
However, I agree that it's far from an ideal setup with just Intel IRIS Plus Graphics to be running P3D.
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JorgenSA
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Location: 5 NM ENE of EDXF

Re: Latest P3D gives all black screen

Post by JorgenSA »

Normally I do look at the CPU specs on the Intel or AMD site, but - my bad - I didn't do it in this case.

RAM shared between the OS and applications on one side and the graphics adapter on the other is a real Bad Thing™ for flight simulation purposes, since it slows down everything on both sides. Plus that RAM is usually slower than VRAM, and I do not believe it is officially supported as per the system requirements. I have, though, seen one case before on these forums where it did work.

The shaders deletion might work, but usually when I have a shaders issue, only the aircraft and buildings are black, ground and sky are as they should be.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
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