CTD in UCRTBASE.DLL

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
ajra1966
Posts: 13
Joined: Thu Jan 22, 2015 3:46 pm

Re: CTD in UCRTBASE.DLL

Post by ajra1966 »

Hi,

it happened at MkStudios LPPT.

Faulting application name: Prepar3D.exe, version: 5.1.8.26742, time stamp: 0x5f988752
Faulting module name: ucrtbase.dll, version: 10.0.18362.1110, time stamp: 0xb4cacc38
Exception code: 0xc0000409
Fault offset: 0x000000000006dace
Faulting process ID: 0xbb0
Faulting application start time: 0x01d6bb551782f52e
Faulting application path: P:\P3DV5\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report ID: 6430d1a7-a45e-4a2f-b950-73403ede284c
Faulting package full name:
Faulting package-relative application ID:

Thank you.
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Martyson
Posts: 15191
Joined: Sun Mar 25, 2012 11:08 am

Re: CTD in UCRTBASE.DLL

Post by Martyson »

ajra1966 wrote: Sun Nov 15, 2020 7:20 pm Hi,

it happened at MkStudios LPPT.

Faulting application name: Prepar3D.exe, version: 5.1.8.26742, time stamp: 0x5f988752
Faulting module name: ucrtbase.dll, version: 10.0.18362.1110, time stamp: 0xb4cacc38
Exception code: 0xc0000409
Fault offset: 0x000000000006dace
Faulting process ID: 0xbb0
Faulting application start time: 0x01d6bb551782f52e
Faulting application path: P:\P3DV5\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report ID: 6430d1a7-a45e-4a2f-b950-73403ede284c
Faulting package full name:
Faulting package-relative application ID:

Thank you.
@ ajra1966 ,

Maybe MkStudios LPPT can verify the same problem same gate you were at?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
ajra1966
Posts: 13
Joined: Thu Jan 22, 2015 3:46 pm

Re: CTD in UCRTBASE.DLL

Post by ajra1966 »

Hi,

I don't think it is a scenery issues, from what I could read it happens in different scenery. There is something wrong in P3DV5.1 I guess.

Happy landings
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Martyson
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Joined: Sun Mar 25, 2012 11:08 am

Re: CTD in UCRTBASE.DLL

Post by Martyson »

ajra1966 wrote: Sun Nov 15, 2020 7:29 pm Hi,

I don't think it is a scenery issues, from what I could read it happens in different scenery. There is something wrong in P3DV5.1 I guess.

Happy landings
@ ajra1966 ,

How many times (which airports) have you had the problem since using the cfg fix?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
ajra1966
Posts: 13
Joined: Thu Jan 22, 2015 3:46 pm

Re: CTD in UCRTBASE.DLL

Post by ajra1966 »

Just the one arriving at LPPT, did not have the time / patience to perform more flights. As I said, it is too frustrating ...
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Martyson
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Re: CTD in UCRTBASE.DLL

Post by Martyson »

ajra1966 wrote: Sun Nov 15, 2020 8:09 pm Just the one arriving at LPPT, did not have the time / patience to perform more flights. As I said, it is too frustrating ...
@ ajra1966 ,

After arrival, and parking did you start setting up for another flight before the crash?

Or did the crash happen as soon as you set your brakes.
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
mbujor61@gmail.com
Posts: 25
Joined: Fri Nov 10, 2017 11:07 pm

Re: CTD in UCRTBASE.DLL

Post by mbujor61@gmail.com »

I have the exact same issue with the error listed few quotes above. Flying Aerosoft A321 from UUEE to LIRF. Soon after take off at the exact same point it P3D5.1 stops working / crashes to desktop. I do not think it is related to any scenarios.
However... Reading thru the post on AVSIM came across this:

"Posted November 4 (edited)
Got news for you:

V5.1 added a new feature called „Adaptive Simulation Group“, mainly intended to reduce visual jittering when flying in close formation with other traffic (multiplayer or AI).

Due to the way SODE works internally (it basically injects AI objects...), Prepar3D picked them up into that new simulation group and when SODE tried to remove the injected object, the sim crashed. This is going to be fixed within Prepar3D.

Until then, there is a workaround (hoping you don‘t do much close formation flying), courtesy of P3Ds dev team: You can disable this new adaptive simulation group system in the Prepar3D.cfg

[SIM]
AdaptiveSimGroupEnable=False"

Adding this line to the cfg file seems to be the interim solution...
At least it work for me...

Thx,
Mike
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JorgenSA
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Location: 5 NM ENE of EDXF

Re: CTD in UCRTBASE.DLL

Post by JorgenSA »

Mike,

A tip to avoid phishing and other nasty stuff - do not use your email address as your user name....

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
ajra1966
Posts: 13
Joined: Thu Jan 22, 2015 3:46 pm

Re: CTD in UCRTBASE.DLL

Post by ajra1966 »

Martyson wrote: Sun Nov 15, 2020 8:16 pm
ajra1966 wrote: Sun Nov 15, 2020 8:09 pm Just the one arriving at LPPT, did not have the time / patience to perform more flights. As I said, it is too frustrating ...
@ ajra1966 ,

After arrival, and parking did you start setting up for another flight before the crash?

Or did the crash happen as soon as you set your brakes.
Yes, as I said above I hit the brakes, shutdown the engines and that was the exact moment when I had CTD.
Last edited by ajra1966 on Mon Nov 16, 2020 9:39 am, edited 1 time in total.
ajra1966
Posts: 13
Joined: Thu Jan 22, 2015 3:46 pm

Re: CTD in UCRTBASE.DLL

Post by ajra1966 »

Hi,

today I had CTD when crossing up FL140 out of LPPT. It is becoming impossible to fly on P3DV5.1, I think I'll wait for a LM update before I fly again.

Regards
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Martyson
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Joined: Sun Mar 25, 2012 11:08 am

Re: CTD in UCRTBASE.DLL

Post by Martyson »

ajra1966 wrote: Mon Nov 16, 2020 9:39 am Hi,

today I had CTD when crossing up FL140 out of LPPT. It is becoming impossible to fly on P3DV5.1, I think I'll wait for a LM update before I fly again.

Regards
@ ajra1966 ,

Maybe I (and other pilots) could test the same if there was a little more information.
Were you on a SID out of LPPT?
What was your route?

All pilots arriving at an airport and setting their brakes should be crashing?
All pilots departing LPPT should be crashing?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
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JorgenSA
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Location: 5 NM ENE of EDXF

Re: CTD in UCRTBASE.DLL

Post by JorgenSA »

@ajra1966,

Do you have SODE installed?

The crashes you experience look exactly like they would if SODE is installed, and that is a known issue.

If you have SODE installed, then the fix is outlined above this in this thread.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
ajra1966
Posts: 13
Joined: Thu Jan 22, 2015 3:46 pm

Re: CTD in UCRTBASE.DLL

Post by ajra1966 »

JorgenSA wrote: Mon Nov 16, 2020 10:03 am @ajra1966,

Do you have SODE installed?

The crashes you experience look exactly like they would if SODE is installed, and that is a known issue.

If you have SODE installed, then the fix is outlined above this in this thread.

Jorgen
Yes, I have SODE 1.7.1 and GSX L2 and yes I have applied the "AdaptiveSimGroupEnable=False" thing to Prepar3D.cfg [SIM] section and yes the CTDs continue to happen.
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Martyson
Posts: 15191
Joined: Sun Mar 25, 2012 11:08 am

Re: CTD in UCRTBASE.DLL

Post by Martyson »

ajra1966 wrote: Mon Nov 16, 2020 10:08 am
JorgenSA wrote: Mon Nov 16, 2020 10:03 am @ajra1966,

Do you have SODE installed?

The crashes you experience look exactly like they would if SODE is installed, and that is a known issue.

If you have SODE installed, then the fix is outlined above this in this thread.

Jorgen
Yes, I have SODE 1.7.1 and GSX L2 and yes I have applied the "AdaptiveSimGroupEnable=False" thing to Prepar3D.cfg [SIM] section and yes the CTDs continue to happen.
@ ajra1966 ,

I have SODE 1.7.1, and AdaptiveSimGroupEnable=False in Prepar3D.cfg [SIM] section and No CTD
I do not use GSX .

I just did a departure out of LPPT and no problems.

Image
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
ajra1966
Posts: 13
Joined: Thu Jan 22, 2015 3:46 pm

Re: CTD in UCRTBASE.DLL

Post by ajra1966 »

Hi Vaughan,

so you are a lucky guy. But unfortunately it does not mean that all is ok for everybody, even because installed software is likely different, e.g. I use OrbX, MkStudios LPPT, Aerosoft EGLL and FSLabs A320 (not a default aircraft), Env textures, shaders and sounds, etc.

Today at 09:32z:

Faulting application name: Prepar3D.exe, version: 5.1.8.26742, time stamp: 0x5f988752
Faulting module name: ucrtbase.dll, version: 10.0.18362.1110, time stamp: 0xb4cacc38
Exception code: 0xc0000409
Fault offset: 0x000000000006dace
Faulting process ID: 0x94c
Faulting application start time: 0x01d6bbf761049e27
Faulting application path: P:\P3DV5\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report ID: cd498f69-bd17-4eed-8adc-9e2dc0bbc1b7

Anyway, thank you for your efforts on figuring out this. :)

Happy landings
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