Academic Licence Reactivation

Other problems or issues not covered by other troubleshooting topics.
galaio
Posts: 43
Joined: Tue Feb 14, 2012 9:38 am

Postby galaio » Mon May 28, 2012 5:24 pm

Hello,



I had to format my computer where i installed P3D before on last Saturday, so i sent an email on that day

to licensing@prepar3d.com requesting another activation for Academic License.

I sent another email today to licensing@prepar3d.com and support@prepar3d.com, both without answer.

How many time do i need to wait to get another license activation available?



Regards,

Galaio

Canuck
Posts: 207
Joined: Sat Mar 31, 2012 10:52 pm

Postby Canuck » Mon May 28, 2012 7:54 pm

It us a holiday weekend in the USA FYI - Memorial Day

galaio
Posts: 43
Joined: Tue Feb 14, 2012 9:38 am

Postby galaio » Tue May 29, 2012 3:46 am

Ok, thanks. I didn't know it. Hope I get license today...



Regards,

Galaio

JamesM
Posts: 83
Joined: Mon Apr 02, 2012 9:49 am

Postby JamesM » Wed Jun 06, 2012 9:04 am

Hi,



I have a problem activating P3D after upgrading my system on install I was unable to activate I sent an e.mail to licensing@prepar3d.com 62 hours ago with my license number and everything required however I still have not recieved a reply.



Can you look someone look into this me? As I am unable to start post in the forums about it for some reason?



Regards

James M


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