Forgot password 404 error

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
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DavyC
Posts: 3
Joined: Tue Nov 27, 2018 6:00 pm

Forgot password 404 error

Post by DavyC »

Hi

I have previously purchased V2 & V3. I am trying to purchase V4 but cannot remember my password. I have entered my email address and customer Id (on different occasions). The reset link on the email always generates a 404 error.

Any help appreciated.

Davy C
Brad Shiver
Lockheed Martin
Posts: 361
Joined: Fri Mar 17, 2017 3:58 pm

Re: Forgot password 404 error

Post by Brad Shiver »

Hey Davy,

Please email licensing@prepar3d.com for any licensing issues. Our licensing team should get you sorted out.

-Brad
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