Problem with Download Speed.

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
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Matheusb
Posts: 1
Joined: Wed Apr 04, 2018 1:05 am

Problem with Download Speed.

Post by Matheusb »

Good evening,

I am running very low speed when downloading. I got in touch with my service provider, did speed tests and it's ok.

There is no packet loss for the server IP (72.21.81.253) and the latency is normal, as follows:

C: \ Users \ scott> ping -l 1400 -f 72.21.81.253 -t

Shooting 72.21.81.253 with 1400 bytes of data:
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56
Response of 72.21.81.253: bytes = 1400 time = 131ms TTL = 56

Ping stats for 72.21.81.253:
    Packages: Sent = 25, Received = 25, Lost = 0 (0% of
             loss),
Approximate a round number of times in milliseconds:
    Minimum = 131ms, Maximum = 131ms, Average = 131ms

Everything indicates that there is traffic policy preventing better performance. Is there anything to do to improve?

My IP: 191.55.222.253

Ps .: Speed ​​reaches maximum of 40 KB / s
User avatar
Kayla Dillon
Posts: 1316
Joined: Mon Aug 01, 2016 5:59 pm

Re: Problem with Download Speed.

Post by Kayla Dillon »

Hello,

Have you tried using a download manager?

There are some tips on this forum post:
https://www.prepar3d.com/forum/viewtopi ... 3&t=126465

Regards,
Kayla
Prepar3D® Software Engineer
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