[RESOLVED] Downloaded P3d V3.4.18 but zip file doesn't work

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
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wertynga
Posts: 8
Joined: Sun Jul 19, 2015 6:58 pm

[RESOLVED] Downloaded P3d V3.4.18 but zip file doesn't work

Post by wertynga »

Hi,
IK tried to install P3d V3.4.18 file and the zip didn't work....I downladed other two times your 9gb file and the result is the same...."P3d blablabla don't appear as a valid archive".....every download is 12 hrs long....can you help me please?
wertynga
Posts: 8
Joined: Sun Jul 19, 2015 6:58 pm

Re: Downloaded P3d V3.4.18 but zip file doesn't work

Post by wertynga »

For your information my download speed is 3.46 Mbps,Ping 18ms,upload 3.0Mbps
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Kayla Dillon
Posts: 1316
Joined: Mon Aug 01, 2016 5:59 pm

Re: Downloaded P3d V3.4.18 but zip file doesn't work

Post by Kayla Dillon »

Hello,

Have you verified the md5 checksums match those listed on your download page? Are you using a download manager?

Regards,
Kayla
Prepar3D® Software Engineer
wertynga
Posts: 8
Joined: Sun Jul 19, 2015 6:58 pm

Re: Downloaded P3d V3.4.18 but zip file doesn't work

Post by wertynga »

Yeah...just now....didn't match.....what does it mean?
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Kayla Dillon
Posts: 1316
Joined: Mon Aug 01, 2016 5:59 pm

Re: Downloaded P3d V3.4.18 but zip file doesn't work

Post by Kayla Dillon »

Hello,

That means that the download did not complete correctly. We usually recommend using a download manager to ensure a successful download.

Regards,
Kayla
Prepar3D® Software Engineer
Adam Breed
Lockheed Martin
Posts: 1382
Joined: Mon Sep 20, 2010 6:17 pm

Re: Downloaded P3d V3.4.18 but zip file doesn't work

Post by Adam Breed »

Hi wertynga,

Additionally, you might want to follow this detailed guide for common solutions:

http://www.prepar3d.com/forum/viewtopic ... 2&t=120676

Regards,
Adam
Prepar3D® Engineering Project Manager
Bourbon82
Posts: 3
Joined: Sat Jan 14, 2017 5:26 am

Re: Downloaded P3d V3.4.18 but zip file doesn't work

Post by Bourbon82 »

I have tried downloading this multiple times on different computers (MAC and PC) and the hashes never match for all the files. I've tried downloading the bulk zip file about fifteen times. I've also downloaded the individual files many times. Always there are problems with the MD5 sum and the files won't extract properly. This seems to be happening to a lot of people since the new hotfix. I just purchased this and can't even install it. When is this going to be resolved?
zeidan
Posts: 13
Joined: Sat Jan 17, 2015 12:38 pm

Re: Downloaded P3d V3.4.18 but zip file doesn't work

Post by zeidan »

I'm facing the same problem as Bourbon82.
zeidan
Posts: 13
Joined: Sat Jan 17, 2015 12:38 pm

Re: Downloaded P3d V3.4.18 but zip file doesn't work

Post by zeidan »

News from here.

I don´t know if what I did really concerns, but I've got finally to download it. Here goes my procedure:

1) Disabled security stuff (anti-virus, firewall and so forth)

2) Started download via Microsoft Edge browser under Windows 10

3) At 12%, the download proccess paused unadvertently. So I let it as it was

4) About 2 hours later, MS Edge offered me the button option to resume the download, which was clicked


= = = = =
After that, the download went well till the end.

IMPORTANT: For me, the download process took about 14 hours!!! So, be patient

P3D v3.4.18 now is installed and working correctly!
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