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P3D v4.5 Selection Of Airport Random Crash
Posted: Mon May 13, 2019 9:01 pm
by KO Zone
Hi!
I have P3D v4.5 and I had an issue when I tried to change airport from the default I press ok and the game window just crashes with no "P3D has stopped working" it just closes. Is it possible I get a solution to this situation?
Re: P3D v4.5 Selection Of Airport Random Crash
Posted: Mon May 13, 2019 9:07 pm
by Simbol
Is this happening after applying the new Hotfix? Latest P3D version is 4.5.12.30293.
If so, which airport? is this an additional add-on? or a default P3D Airport?
Regards,
Simbol
Re: P3D v4.5 Selection Of Airport Random Crash
Posted: Mon May 13, 2019 9:09 pm
by KO Zone
All of them do default airports and custom except for Edlin and yes I am using the latest patch
Re: P3D v4.5 Selection Of Airport Random Crash
Posted: Mon May 13, 2019 11:42 pm
by Simbol
KO Zone wrote: ↑Mon May 13, 2019 9:09 pm
All of them do default airports and custom except for Edlin and yes I am using the latest patch
Can you post a list of steps to cause the crash to see if I can replicate it?
S.
Re: P3D v4.5 Selection Of Airport Random Crash
Posted: Tue May 14, 2019 5:49 am
by KO Zone
I open P3D
I get scenario page
Change aircraft being used
Change time and weather
Press select airport and choose the airport I want (custom or default)
Press OK after selecting airport
Window dissapears and I re open P3D
Process Repeats
Re: P3D v4.5 Selection Of Airport Random Crash
Posted: Tue May 14, 2019 11:29 am
by Simbol
KO Zone wrote: ↑Tue May 14, 2019 5:49 am
I open P3D
I get scenario page
Change aircraft being used
Change time and weather
Press select airport and choose the airport I want (custom or default)
Press OK after selecting airport
Window dissapears and I re open P3D
Process Repeats
My simulator is working fine with these steps, so I need to test with your same variables, so:
Change aircraft being used -> Which aircraft are you selecting?
Change time and weather -> Which time and weather are you selecting?
Press select airport and choose the airport I want (custom or default) -> Which airport are you selecting?
Regards,
S.
Re: P3D v4.5 Selection Of Airport Random Crash
Posted: Tue May 14, 2019 12:33 pm
by KO Zone
Pretty much I use the default f18 with p3d default weather and about 12:00 sim time i also tried with both default and custom got everything mentioned and still no results
Re: P3D v4.5 Selection Of Airport Random Crash
Posted: Tue May 14, 2019 12:40 pm
by Brady Butler
Hello KO Zone,
Could you please review this topic and let us know the results from following the troubleshooting steps?
http://www.prepar3d.com/forum/viewtopic ... 2&t=123246
If the issue is determined to be caused by an add-on, you will likely want to reach out to the add-on developer for direct support. If they need any support with development, they should not hesitate to contact us.
Regards,
Brady
Re: P3D v4.5 Selection Of Airport Random Crash
Posted: Tue May 14, 2019 1:38 pm
by KO Zone
Hey Brady!
I havr tried everything said in the forum link but still no result
I have no addons interfering as I tested.
Shame
Re: P3D v4.5 Selection Of Airport Random Crash
Posted: Tue May 14, 2019 1:56 pm
by Brady Butler
Hello KO Zone,
We were not able to replicate this issue in-house with the steps provided. Did you delete all of your generated files as outlined in step 5?
Regards,
Brady
Re: P3D v4.5 Selection Of Airport Random Crash
Posted: Tue May 14, 2019 1:59 pm
by KO Zone
Yes I have