réinstallation

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
souvigny
Posts: 1
Joined: Sat Nov 09, 2019 5:42 pm

réinstallation

Postby souvigny » Sat Nov 09, 2019 5:57 pm

bonjour
Ne n'arrive plus à ouvrir mon PREPAR3DV4 , je clic sur l'icone et ensuite la boite s'ouvre et me dit " ne peut fonctionner qu'avec une scenery valide!!!!!!!!!!!! cliquer sur ABORT pour quitter .
Pourtant j'ai bien tout désinstallé et rechargé la derniere version de 12G .bizarre .
Quelqu'un aurait une astuce à ce problème ou as- t- il eu le même problème.
merci d'avance.

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Brady Butler
Lockheed Martin
Posts: 930
Joined: Tue May 09, 2017 5:31 pm

Re: réinstallation

Postby Brady Butler » Sun Nov 10, 2019 5:15 pm

Hello souvigny,

To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps?

http://www.prepar3d.com/forum/viewtopic ... 2&t=123246

If the issue is determined to be caused by an add-on, you will likely want to reach out to the add-on developer for direct support. If they need any support with development, they should not hesitate to contact us.

Regards,
Brady
Brady Butler
Prepar3D® Software Engineer


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