CRASH

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
atesz76
Posts: 9
Joined: Sun Oct 28, 2018 2:19 am

CRASH

Postby atesz76 » Fri Nov 01, 2019 2:17 pm

Hi Guys,
Recently I got crash a lot.
Please see below the windows event log.

Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93
Faulting module name: ntdll.dll, version: 10.0.19013.1, time stamp: 0x044804d4
Exception code: 0xc0000374
Fault offset: 0x00000000000fdae9
Faulting process ID: 0x798
Faulting application start time: 0x01d590bc2c5f73af
Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: 1402737f-6f89-4383-8459-fe0926b58544
Faulting package full name:
Faulting package-relative application ID:

JorgenSA
Posts: 535
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: CRASH

Postby JorgenSA » Fri Nov 01, 2019 2:43 pm

You need to google "ntdll.dll error" or a similar string. You will find a real lot of possible causes and solutions - this is a Windows error, not a P3D error.

Jorgen


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