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Error 5017

Posted: Thu May 17, 2018 7:18 pm
by guda
Hello, When I try to activate my P3D V4 license, I obtain a 5017 error message.

On my P3D account, I can see that this license has a status to RET value (not OK).
However, my credit card has been charged.

My license id is 3183433.

Could you help me?



Re: Error 5017

Posted: Thu May 17, 2018 7:26 pm
by Rob McCarthy
Hi Dan,

Sorry to hear you're having activation issues. If you contact they'll be able to get it sorted out for you.

Rob McCarthy

Re: Error 5017

Posted: Fri May 18, 2018 9:58 am
by guda
Hi Rob,

I did it two days ago but I have received no reply appart the automatic response.