Prepar3D Forums

Hello, When I try to activate my P3D V4 license, I obtain a 5017 error message.

On my P3D account, I can see that this license has a status to RET value (not OK).
However, my credit card has been charged.

My license id is 3183433.

Could you help me?

Regards

Dan

Hi Dan,

Sorry to hear you're having activation issues. If you contact licensing@prepar3d.com they'll be able to get it sorted out for you.

Regards,
Rob McCarthy

Hi Rob,

I did it two days ago but I have received no reply appart the automatic response.

Dan