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[RESOLVED] Error during start up even though working fine before

Posted: Tue Apr 24, 2018 5:51 pm
by USNBlueAngels
Hello

I was using P3D fine a few hours ago and after I had installed ORBX FTX Global Base Pack, when starting up I get this message:
"Prepar3D encountered an error during start up and will now close.
The license type is undefined due to an unsuccessful installation.

Please help!

From Liam

Re: Error during start up even though working fine before

Posted: Tue Apr 24, 2018 6:21 pm
by Brady Butler
Hello Liam,

To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? Also, can you provide the details of your system?

http://www.prepar3d.com/forum/viewtopic ... 2&t=123246

If the issue is determined to be caused by an add-on, you will likely want to reach out to the add-on developer for direct support. If they need any support with development, they should not hesitate to contact us.

Regards,
Brady

Re: Error during start up even though working fine before

Posted: Sat Apr 28, 2018 1:25 pm
by USNBlueAngels
Thank you for the reply but during the time I checked the forums again I managed to get it working, just have trouble with some other addons though I have contacted the developers about that...

Thank you!