[RESOLVED] Prepar3D v4 wont Install. Can't update Windows 7

[ford2108]

Help me! :(

[Kayla Dillon]

Hello,

Could you try downloading the Microsoft Visual C++ Resdistributable?
https://www.microsoft.com/en-us/downloa ... x?id=48145

Regards,
Kayla

[ford2108]

Hello,

Could you try downloading the Microsoft Visual C++ Resdistributable?
https://www.microsoft.com/en-us/downloa ... x?id=48145

Regards,
Kayla

It stays the same

[Kayla Dillon]

Hello,

Is your operating system up to date? If so, can you please provide a screenshot of your updates page that says no updates available?

Regards,
Kayla

[ford2108]

Hello,

Is your operating system up to date? If so, can you please provide a screenshot of your updates page that says no updates available?

Regards,
Kayla

[Poppet]

Hello ford2108

Run the Windows update and Install all available Important updates for your system

When you have completed this, Restart your computer

Then click on View update history and confirm these updates have been successful

Let us know how you get on

[ford2108]

Hello ford2108

Run the Windows update and Install all available Important updates for your system

When you have completed this, Restart your computer

Then click on View update history and confirm these updates have been successful

Let us know how you get on

Hello Poppet

I do not know what to do
You can connect my computer to fix it, Ultraviewer or Teamviewer
Pls

[Poppet]

You can connect my computer to fix it, Ultraviewer or Teamviewer

Hello ford2108

Unfortunately this is not a service we provide

-------------------------------


Have you clicked on the tab Check for Updates ? Are there any available updates for your system ?


Please try the following steps

1) Uninstall all versions of Microsoft visuals 2015 in the Control Panel (x64) and (x86)

2) Download Microsoft Visuals 2015 (x64) and (x86) at the link below

3) Run both Installers as Administrator and restart your computer

Then launch Prepar3D and test, Let us know how you get on

https://www.microsoft.com/en-us/downloa ... x?id=52685

Note: Ensure you first temporarily Disable your Antivirus Software, Your Firewall and UAC (User Account Control) for the duration of the Install process only

[ford2108]

You can connect my computer to fix it, Ultraviewer or Teamviewer

Hello ford2108

Unfortunately this is not a service we provide

-------------------------------


Have you clicked on the tab Check for Updates ? Are there any available updates for your system ?


Please try the following steps

1) Uninstall all versions of Microsoft visuals 2015 in the Control Panel (x64) and (x86)

2) Download Microsoft Visuals 2015 (x64) and (x86) at the link below

3) Run both Installers as Administrator and restart your computer

Then launch Prepar3D and test, Let us know how you get on

https://www.microsoft.com/en-us/downloa ... x?id=52685

Note: Ensure you first temporarily Disable your Antivirus Software, Your Firewall and UAC (User Account Control) for the duration of the Install process only

Hello Poppet

It stays the same

Huhu :(((((

Help me

[Poppet]

Hello ford2108

Have you managed to apply all the available updates to your Windows 7 system ?

This is Important for Prepar3D and other programs to operate.

Please see the link below for steps to manually update a Windows 7 System

https://plugable.com/2016/06/08/windows ... date_steps

Let us know how you get on

[ford2108]

Hello ford2108

Have you managed to apply all the available updates to your Windows 7 system ?

This is Important for Prepar3D and other programs to operate.

Please see the link below for steps to manually update a Windows 7 System

https://plugable.com/2016/06/08/windows ... date_steps

Let us know how you get on

Hello Poppet

Thank you

I've played Prepar3D

[Poppet]

Hello ford2108

That's good news, Thank you for the follow up