HTC Vive - No VR output

[BernieG]

Hi,

Just installed P3D 4.1 Pro and have the latest HTC Vive software and firmware.
Am running a Windows 10 64 bit machine (latest version) on an Intel i7 4790 3.6 GHz CPU, 16GB RAM and a NVidia GTX 970 graphics card with 4GB RAM.

I have tried starting Steam VR first then P3D, starting P3D first etc, but it does not show up in P3D. I cannot click on the Enable Virtual reality menu item (seems to do nothing) and no VR window options are present in the view menu when right-clicking on the P3D screen display.

Do I need to install something else? Any advice moist welcome, as we bought this version as a VR training aid.

Thanks

Dr. Bernie Garrett

[Kayla Dillon]

Hello,

Are your graphics drivers up to date?

Did you run Room Setup in Steam VR?

Do you have any other VR systems plugged in/installed? (hardware/software)

Regards,
Kayla

[BernieG]

Graphics drivers all up to date.
Did not use room set up - is set to standing (but used in a chair). Vive works fine for all other applications.

Bernie

[Kayla Dillon]

Hello,

Can you provide the specific version numbers for your Vive firmware and Graphics card driver?

Regards,
Kayla

[BernieG]

From Vive System report:

SteamVR Version 2017-12-04 (1512445023)
Steam: Public (Public)
Tracking: lighthouse
OS: Windows 10 (10.0.0.16299)
Direct Mode Graphics: NVIDIA (388.59)

System
Admin: No
Async Reprojection: Enabled
Allow Reprojection: Yes (Good)
Force Reprojection: No (Good)
Performance drops: 0/1 1/2 0/3 0/4 2/922
User IPD (m): 0.062

Displays - Direct Mode
Display 0: \\.\DISPLAY1 1680x1050 @ (0, 0) NVIDIA GeForce GTX 970 Primary
Monitor 0: \\.\DISPLAY1\Monitor0 TOSHIBA PA3552 (Digital)

Display 1: NvAPI 2160x1200 @ (0, 0) NVIDIA Direct Mode

[BernieG]

Any specific Steam VR settings I should use? Should Steam VR be on or off when P3D starts, and does P3D even use steam VR?

Bernie

[BernieG]

Nvida system report

NVIDIA System Information report created on: 12/11/2017 10:24:41
System name: VRPC1

[Display]
Operating System: Windows 10 Home, 64-bit
DirectX version: 12.0
GPU processor: GeForce GTX 970
Driver version: 388.59
Direct3D API version: 12
Direct3D feature level: 12_1
CUDA Cores: 1664
Core clock: 1114 MHz
Memory data rate: 7010 MHz
Memory interface: 256-bit
Memory bandwidth: 224.32 GB/s
Total available graphics memory: 12238 MB
Dedicated video memory: 4096 MB GDDR5
System video memory: 0 MB
Shared system memory: 8142 MB
Video BIOS version: 84.04.1F.00.2B
IRQ: Not used
Bus: PCI Express x16 Gen3
Device Id: 10DE 13C2 85081043
Part Number: G401 0010

[Components]

nvui.dll 8.17.13.8859 NVIDIA User Experience Driver Component
nvxdplcy.dll 8.17.13.8859 NVIDIA User Experience Driver Component
nvxdbat.dll 8.17.13.8859 NVIDIA User Experience Driver Component
nvxdapix.dll 8.17.13.8859 NVIDIA User Experience Driver Component
NVCPL.DLL 8.17.13.8859 NVIDIA User Experience Driver Component
nvCplUIR.dll 8.1.940.0 NVIDIA Control Panel
nvCplUI.exe 8.1.940.0 NVIDIA Control Panel
nvWSSR.dll 23.21.13.8859 NVIDIA Workstation Server
nvWSS.dll 23.21.13.8859 NVIDIA Workstation Server
nvViTvSR.dll 23.21.13.8859 NVIDIA Video Server
nvViTvS.dll 23.21.13.8859 NVIDIA Video Server
nvLicensingS.dll 6.14.13.8859 NVIDIA Licensing Server
NVSTVIEW.EXE 7.17.13.8859 NVIDIA 3D Vision Photo Viewer
NVSTTEST.EXE 7.17.13.8859 NVIDIA 3D Vision Test Application
NVSTRES.DLL 7.17.13.8859 NVIDIA 3D Vision Module
nvDispSR.dll 23.21.13.8859 NVIDIA Display Server
NVMCTRAY.DLL 23.21.13.8859 NVIDIA Media Center Library
nvDispS.dll 23.21.13.8859 NVIDIA Display Server
PhysX 09.17.0524 NVIDIA PhysX
NVCUDA.DLL 23.21.13.8859 NVIDIA CUDA 9.1.104 driver
nvGameSR.dll 23.21.13.8859 NVIDIA 3D Settings Server
nvGameS.dll 23.21.13.8859 NVIDIA 3D Settings Server

[Kayla Dillon]

Hello,

In your Prepar3D.cfg, do you have the following under [STARTUP]?

LoadCorePlugins=1
LoadVirtualReality=1

Do you have an Oculus plugged in or runtime installed?

Regards,
Kayla

[BernieG]

Thanks,

Where do I find that file? I can't find a Prepar3D.cfg file anywhere on the PC?
No Oculus system in the system just the HTC Vive, but do have the runtime installed to run Occuls games.

Bernie

[BernieG]

Ok found the file.
[STARTUP]
DEMO=0
STARTUP_DEMO=
LOAD_SCENARIO_TOOLS=1
LoadCorePlugins=1
LoadVirtualReality=1
EnableVirtualRealityOnStartup=0
LoadWindow=1
[PointOfInterestSystem]
CycleSetting=0

I'll try setting the VR on startup to 1

Bernie

[BernieG]

Did that but no difference.

Bernie

[Kayla Dillon]

Hello,

Thank you for all the information.

And to be clear, you're not seeing any error messages at all?

Regards,
Kayla

[BernieG]

No none. Also, I just tried it with FlyInside and that works fine.

Bernie

[BernieGarrett]

So any other advice on this issue?

[BernieG]

I still have this issue, so is there any support on this Vive issue?

Bernie