[RESOLVED] I can not install Prepar3d V4 - 0x80070005

[Quasar07]

Good afternoon, when I try to install Prepar3d V4, with the Setup_Prepar3d.exe
I get the following error: 0x80070005 - Access is denied
and it shows me the following log file:

[20C0:3C50][2017-06-13T20:20:23]i001: Burn v3.11.0.906, Windows v10.0 (Build 15063: Service Pack 0), path: C:\Users\Quasar\AppData\Local\Temp\{85D8CBA5-8183-48AA-A6C0-BD255B4086F6}\.cr\Setup_Prepar3D.exe
[20C0:3C50][2017-06-13T20:20:23]i000: Initializing string variable 'InstallFolder' to value '[ProgramFiles64Folder]Lockheed Martin\Prepar3D v4'
[20C0:3C50][2017-06-13T20:20:23]i000: Initializing string variable 'BundleIsSource' to value 'True'
[20C0:3C50][2017-06-13T20:20:23]i009: Command Line: '"-burn.clean.room=G:\Prepar3D\Prepar3D V4\01 - Prepar3D_v4_Academic_4.0.23.21468\Prepar3D_v4_Academic_4.0.23.21468\Setup_Prepar3D.exe" -burn.filehandle.attached=628 -burn.filehandle.self=636'
[20C0:3C50][2017-06-13T20:20:23]i000: Setting string variable 'WixBundleOriginalSource' to value 'G:\Prepar3D\Prepar3D V4\01 - Prepar3D_v4_Academic_4.0.23.21468\Prepar3D_v4_Academic_4.0.23.21468\Setup_Prepar3D.exe'
[20C0:3C50][2017-06-13T20:20:23]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'G:\Prepar3D\Prepar3D V4\01 - Prepar3D_v4_Academic_4.0.23.21468\Prepar3D_v4_Academic_4.0.23.21468\'
[20C0:3C50][2017-06-13T20:20:23]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Quasar\AppData\Local\Temp\Prepar3D_v4_Academic_20170613202023.log'
[20C0:3C50][2017-06-13T20:20:23]i000: Setting string variable 'WixBundleName' to value 'Prepar3D v4 Academic'
[20C0:3C50][2017-06-13T20:20:23]i000: Setting string variable 'WixBundleManufacturer' to value 'Lockheed Martin'
[20C0:0FD4][2017-06-13T20:20:23]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[20C0:0FD4][2017-06-13T20:20:23]i000: Setting version variable 'WixBundleFileVersion' to value '4.0.23.21468'
[20C0:3C50][2017-06-13T20:20:23]i100: Detect begin, 8 packages
[20C0:3C50][2017-06-13T20:20:23]i000: Setting string variable 'NETFRAMEWORK45' to value '460798'
[20C0:3C50][2017-06-13T20:20:23]i052: Condition 'NETFRAMEWORK45 >= 394802' evaluates to true.
[20C0:3C50][2017-06-13T20:20:23]i101: Detected package: VCREDIST140_x64, state: Absent, cached: None
[20C0:3C50][2017-06-13T20:20:23]i101: Detected package: VCREDIST140_x86, state: Absent, cached: None
[20C0:3C50][2017-06-13T20:20:23]i101: Detected package: DirectX, state: Absent, cached: None
[20C0:3C50][2017-06-13T20:20:23]i101: Detected package: Net462, state: Present, cached: None
[20C0:3C50][2017-06-13T20:20:23]i101: Detected package: MSXML6_x86, state: Absent, cached: None
[20C0:3C50][2017-06-13T20:20:23]i101: Detected package: Prepar3D, state: Present, cached: None
[20C0:3C50][2017-06-13T20:20:23]i101: Detected package: Content, state: Present, cached: None
[20C0:3C50][2017-06-13T20:20:23]i101: Detected package: Scenery, state: Present, cached: None
[20C0:3C50][2017-06-13T20:20:23]i199: Detect complete, result: 0x0
[20C0:0FD4][2017-06-13T20:20:28]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[20C0:0FD4][2017-06-13T20:20:44]i000: Setting string variable 'InstallFolder' to value 'D:\Prepar3D V4'
[20C0:0FD4][2017-06-13T20:20:49]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[20C0:3C50][2017-06-13T20:20:49]i200: Plan begin, 8 packages, action: Install
[20C0:3C50][2017-06-13T20:20:49]w321: Skipping dependency registration on package with no dependency providers: VCREDIST140_x64
[20C0:3C50][2017-06-13T20:20:49]i000: Setting string variable 'WixBundleLog_VCREDIST140_x64' to value 'C:\Users\Quasar\AppData\Local\Temp\Prepar3D_v4_Academic_20170613202023_000_VCREDIST140_x64.log'
[20C0:3C50][2017-06-13T20:20:49]w321: Skipping dependency registration on package with no dependency providers: VCREDIST140_x86
[20C0:3C50][2017-06-13T20:20:49]i000: Setting string variable 'WixBundleLog_VCREDIST140_x86' to value 'C:\Users\Quasar\AppData\Local\Temp\Prepar3D_v4_Academic_20170613202023_001_VCREDIST140_x86.log'
[20C0:3C50][2017-06-13T20:20:49]w321: Skipping dependency registration on package with no dependency providers: DirectX
[20C0:3C50][2017-06-13T20:20:49]i000: Setting string variable 'WixBundleLog_DirectX' to value 'C:\Users\Quasar\AppData\Local\Temp\Prepar3D_v4_Academic_20170613202023_002_DirectX.log'
[20C0:3C50][2017-06-13T20:20:49]w321: Skipping dependency registration on package with no dependency providers: Net462
[20C0:3C50][2017-06-13T20:20:49]i000: Setting string variable 'WixBundleRollbackLog_MSXML6_x86' to value 'C:\Users\Quasar\AppData\Local\Temp\Prepar3D_v4_Academic_20170613202023_003_MSXML6_x86_rollback.log'
[20C0:3C50][2017-06-13T20:20:49]i000: Setting string variable 'WixBundleLog_MSXML6_x86' to value 'C:\Users\Quasar\AppData\Local\Temp\Prepar3D_v4_Academic_20170613202023_003_MSXML6_x86.log'
[20C0:3C50][2017-06-13T20:20:49]i201: Planned package: VCREDIST140_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[20C0:3C50][2017-06-13T20:20:49]i201: Planned package: VCREDIST140_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[20C0:3C50][2017-06-13T20:20:49]i201: Planned package: DirectX, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[20C0:3C50][2017-06-13T20:20:49]i201: Planned package: Net462, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[20C0:3C50][2017-06-13T20:20:49]i201: Planned package: MSXML6_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[20C0:3C50][2017-06-13T20:20:49]i201: Planned package: Prepar3D, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
[20C0:3C50][2017-06-13T20:20:49]i201: Planned package: Content, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
[20C0:3C50][2017-06-13T20:20:49]i201: Planned package: Scenery, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
[20C0:3C50][2017-06-13T20:20:49]i299: Plan complete, result: 0x0
[20C0:3C50][2017-06-13T20:20:49]i300: Apply begin
[20C0:3C50][2017-06-13T20:20:49]i010: Launching elevated engine process.
[20C0:3C50][2017-06-13T20:20:49]i011: Launched elevated engine process.
[20C0:3C50][2017-06-13T20:20:50]i012: Connected to elevated engine.
[0AC4:00AC][2017-06-13T20:20:50]i358: Pausing automatic updates.
[0AC4:00AC][2017-06-13T20:20:50]i359: Paused automatic updates.
[0AC4:00AC][2017-06-13T20:20:50]i360: Creating a system restore point.
[0AC4:00AC][2017-06-13T20:20:50]w363: Could not create system restore point, error: 0x80070422. Continuing...
[0AC4:00AC][2017-06-13T20:20:50]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d7f121e9-f425-4801-a2b9-a92eca775bef}, options: 0x4, disable resume: No
[0AC4:00AC][2017-06-13T20:20:50]e000: Error 0x80070005: Failed to write EstimatedSize value.
[0AC4:00AC][2017-06-13T20:20:50]e000: Error 0x80070005: Failed to begin registration session.
[20C0:3C50][2017-06-13T20:20:50]e000: Error 0x80070005: Failed to begin registration session in per-machine process.
[20C0:3C50][2017-06-13T20:20:50]e000: Error 0x80070005: Failed to register bundle.
[20C0:3C50][2017-06-13T20:20:50]i399: Apply complete, result: 0x80070005, restart: None, ba requested restart: No

I think it's because I deleted the following directory:
C: \ ProgramData \ Package Cache
How can I solve that?
Thank you.

[Kayla Dillon]

Hello,

Are you running the installer as an administrator?

Regards,
Kayla

[Quasar07]

Hello,

Are you running the installer as an administrator?

Regards,
Kayla

Yes, I run it as an administrator, but I think I have not explained correctly, I can not install it after uninstalling it, for the three parts separately:
Client, Content and scenary.
Greetings.

[Kayla Dillon]

Hello,

How did you uninstall Prepar3D? Through the Windows Control Panel?

Are there any Prepar3D entries in your Control Panel?

If there are any entries left, you will want to make sure you uninstall them all at this point. There were four (4) in total.

Regards,
Kayla

[Quasar07]

Yes, I uninstalled it through the control panel, and not giving any input, there were only three: client, content and scenery. When I install it if there were 4 entries, but it disappeared when I deleted the directory: package cache in c: ProgramData.
Greetings.

[Kayla Dillon]

Hello,

I believe this might be a problem with your Windows and you Registry Permissions, not with Prepar3D.

You will have to do some research on the error 0x80070005

Regards,
Kayla

[Quasar07]

Hello,

I believe this might be a problem with your Windows and you Registry Permissions, not with Prepar3D.

You will have to do some research on the error 0x80070005

Regards,
Kayla

Many thanks, for clarification, I thought it was the fault of having deleted the packages cache directory, but the problem was another one:
Tired that the antivirus will erase me a program by false positive, disable it and I was sneaked some intruders.
After passing an antimaleware, I can already run Setup_Prepar3d.
I reiterate my thanks and I send you my greetings.
Thank you.