Problem in zip downloading????

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
chumbaz
Posts: 10
Joined: Mon Sep 08, 2014 11:36 am

Problem in zip downloading????

Postby chumbaz » Thu Jul 07, 2016 3:58 pm

Trying to download Prepar3D_v3_Academic_3.3.5.17625_Full.zip
Tested from Chrome, Microsoft Edge, with Getright and with DOP, not less than 10 times
Always file corrupted

Any help??????

Mike LM
Posts: 1344
Joined: Mon Jul 20, 2015 5:26 pm

Re: Problem in zip downloading????

Postby Mike LM » Thu Jul 07, 2016 4:31 pm

chumbaz -

You may have something, like an antivirus or a firewall, that's tampering with the files. Try disabling those. After downloading the files, how are you verifying their integrity? Make sure that the MD5 checksums match those listed on the downloads page.

- Mike
Prepar3D® Software Engineer

chumbaz
Posts: 10
Joined: Mon Sep 08, 2014 11:36 am

Re: Problem in zip downloading????

Postby chumbaz » Thu Jul 07, 2016 7:12 pm

No I don't have anything, I have downloaded it in several ways and always I have a file corrupted

Mike LM
Posts: 1344
Joined: Mon Jul 20, 2015 5:26 pm

Re: Problem in zip downloading????

Postby Mike LM » Fri Jul 08, 2016 3:17 pm

chumbaz

Are you using a download manager? If not, you should use one, as they will help verify the integrity of the files. If you are, try a different one.

- Mike
Prepar3D® Software Engineer


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