Crashes in startup after 4.5 upgrade

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
Detail50
Posts: 1
Joined: Sat Nov 16, 2019 6:46 pm

Crashes in startup after 4.5 upgrade

Postby Detail50 » Sat Nov 16, 2019 7:03 pm

I upgraded to 4.5 and today the sim crashes at startup. Yesterday after update it didn't. What do I need to do?

JorgenSA
Posts: 550
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: Crashes in startup after 4.5 upgrade

Postby JorgenSA » Sat Nov 16, 2019 8:55 pm

You need to look in the Event Viewer (how is described in several other threads) and find the name of the "Failing module".

When you have that, then search the threads for the failing module name.

Jorgen

gwadacaps06
Posts: 1
Joined: Thu May 16, 2019 10:14 am

Re: Crashes in startup after 4.5 upgrade

Postby gwadacaps06 » Sun Nov 17, 2019 9:27 am

Hello i have always same problem each time that i want to update this *** game the installation is ok but when i lauch the simulator nothing and same problem with each update since 2017 i must to stay on v4.4.16 i'm so ANGRY it not normal to buy for that no code error nothing i was reset few time my computer and same result

JorgenSA
Posts: 550
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: Crashes in startup after 4.5 upgrade

Postby JorgenSA » Sun Nov 17, 2019 1:22 pm

See my previous post in this thread.

There WILL be an error code in Event Viewer if something crashes, you just need to find it.

Jorgen


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