P3Dv4.3: crash when trying to sign in to multiplayer

Any issues, problems or troubleshooting topics related to the Prepar3D client application's multiplayer mode
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Daube
Posts: 74
Joined: Tue Sep 20, 2011 11:33 am

P3Dv4.3: crash when trying to sign in to multiplayer

Postby Daube » Fri Aug 03, 2018 9:32 am

Hi,

My brother and I are trying to fly together with P3Dv4.3 with the native multiplayer system..
While everything works perfectly on my side, his P3D keeps crashing to desktop each time he presses the "Sign In" button in the multiplayer popup.

According to him, when he presses that "Sign In" button, he sees some progress window about loading aircraft list, which gets immediately stuck at 9%, and then the sim crashes to desktop.

P3Dv4.3 Academic on Windows 10 64.
The sim is launched as administrator.
The sim main folder and executable file are set as exclusions in the antivirus.

Would you have any hint for us, anything to check, any settings, etc... please ?

User avatar
Daube
Posts: 74
Joined: Tue Sep 20, 2011 11:33 am

Re: P3Dv4.3: crash when trying to sign in to multiplayer

Postby Daube » Fri Aug 03, 2018 1:14 pm

Some little news, additional info on what is happening:
It seems that the thing will get stuck for a full minute, before jumping from 9% to 18% and then rushing to the end and finally reaching the multiplayer screen.
During that waiting time, any click would cause the "application is not responding, close/wait" windows popup.
So, waiting without clicking on anything seems to be the key here.

Still I'd like to know what slows down the aircraft list pocessing so much.
This is quite a fresh P3D install, and very few planes and sceneries are installed, and no AI traffic.


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