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SSD Hard Disk

Posted: Sat Jun 29, 2019 5:53 pm
by titolopez
Hi, there.

My P3D v4.5 has been running smoothly, but had to buy a new Hard Disk because I was running out of space.

Then I cloned the old Hard Disk to the new one, which is a 2 TB SSD Seagate hard Disk.

Since then, P3D crashes mid-flight.

Thanks in advance for any help...

Re: SSD Hard Disk

Posted: Sat Jun 29, 2019 6:38 pm
by downscc
What are the crash reports pointing to as the faulting module and the exception code?

Good place to start in solving a problem is to first define it. Crashing mid session tells us nothing.

Re: SSD Hard Disk

Posted: Sat Jun 29, 2019 7:28 pm
by titolopez
Thanks for your kind response.

There's no message. It just crashes to desktop.

Re: SSD Hard Disk

Posted: Sun Jun 30, 2019 6:58 pm
by downscc
Thanks for your kind response.

There's no message. It just crashes to desktop.
Press the windows start button and type REPORTS and select View All Problem Reports. Look for the Prepar3D reports and start there.

Re: SSD Hard Disk

Posted: Mon Jul 01, 2019 4:11 pm
by titolopez
Here is the report from Windows:

Prepar3D exe

Stopped working

‎26/‎6/‎2019 12:06

Report sent

Faulting Application Path: E:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Prepar3D.exe
Application Version:
Application Timestamp: 5cd47aad
Fault Module Name: terrain.dll
Fault Module Version:
Fault Module Timestamp: 5cd47a24
Exception Code: c0000005
Exception Offset: 00000000000e30ef
OS Version: 10.0.18362.
Locale ID: 5130
Additional Information 1: dcb9
Additional Information 2: dcb9c269bd3fca5adf847babfdd86641
Additional Information 3: 7cc0
Additional Information 4: 7cc0de52eab595fce0712b3981af85cf

Extra information about the problem
Bucket ID: b30a59883ff0061121e0136cf1822a82 (1288050852057197186)

Re: SSD Hard Disk

Posted: Tue Jul 02, 2019 3:13 pm
by downscc
Just guessing, because terrain.dll errors are uncommon, that maybe your clone operation failed for some reason. Perhaps now there are conflicts between generated files and installed-then-cloned scenery? Just a guess.

I googled terrain.dll crash p3d and found plenty of avenues for investigation. I cannot guess what you have for addon scenery but I'd start by removing addon scenery until problem is solved. I am aware that your crashes are happening during a session, you can always start by using the half then half technique...where you turn off half your scenery, if it still happens then turn off the other half and narrow it down.