AGAIN!!!!

Any issues, problems or troubleshooting topics related to computer hardware and the Prepar3D client application
atesz76
Posts: 8
Joined: Sun Oct 28, 2018 2:19 am

AGAIN!!!!

Postby atesz76 » Wed Feb 13, 2019 6:24 pm

Log Name: Application
Source: Application Error
Date: 13/02/2019 18:21:52
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-EH1NBI8
Description:
Faulting application name: Prepar3D.exe, version: 4.4.16.27077, time stamp: 0x5bfdbb35
Faulting module name: terrain.dll, version: 4.4.16.27077, time stamp: 0x5bfdbaa6
Exception code: 0xc000008f
Fault offset: 0x00000000000535f0
Faulting process ID: 0x25d8
Faulting application start time: 0x01d4c3c34e7ff1f5
Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\Program Files\Lockheed Martin\Prepar3D v4\terrain.dll
Report ID: 6ab712bb-3781-44a9-aef0-9e3de257b5e0
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-02-13T18:21:52.909171000Z" />
<EventRecordID>5869</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-EH1NBI8</Computer>
<Security />
</System>
<EventData>
<Data>Prepar3D.exe</Data>
<Data>4.4.16.27077</Data>
<Data>5bfdbb35</Data>
<Data>terrain.dll</Data>
<Data>4.4.16.27077</Data>
<Data>5bfdbaa6</Data>
<Data>c000008f</Data>
<Data>00000000000535f0</Data>
<Data>25d8</Data>
<Data>01d4c3c34e7ff1f5</Data>
<Data>C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data>
<Data>C:\Program Files\Lockheed Martin\Prepar3D v4\terrain.dll</Data>
<Data>6ab712bb-3781-44a9-aef0-9e3de257b5e0</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Brad Shiver
Lockheed Martin
Posts: 318
Joined: Fri Mar 17, 2017 3:58 pm

Re: AGAIN!!!!

Postby Brad Shiver » Wed Feb 13, 2019 6:57 pm

Hello,

The first thing you should try is going through our general debugging steps. This will help us narrow down the issue by eliminating add-ons and generated files as the possible causes for this. You can find them here: https://www.prepar3d.com/forum/viewtopi ... 2&t=123246

Let us know the results or if you have any questions.

-Brad

atesz76
Posts: 8
Joined: Sun Oct 28, 2018 2:19 am

Re: AGAIN!!!!

Postby atesz76 » Thu Feb 14, 2019 11:53 am

Hi Brad,
Thanks very much your advise. I will go through later. I realised that when the processor is overclocked the sim is crashing. Do you have any idea why is that can happen?

Attila

elmucki
Posts: 133
Joined: Mon May 20, 2013 9:17 pm

Re: AGAIN!!!!

Postby elmucki » Thu Feb 14, 2019 4:58 pm

can be many reasons... temps can be one. Things get too hot. Is your CPU good with grease? Fan free of excessive dust? Why overclock ? Whats your specs?

Usually, overclocking can leave things a bit unstable.

User avatar
WarpD
Posts: 1451
Joined: Mon Feb 14, 2011 5:29 am

Re: AGAIN!!!!

Postby WarpD » Thu Feb 14, 2019 5:57 pm

That particular error code is common in Visual Basic 6 code. Is there any addon you're using that was developed using VB6?
Ed Wilson
Senior Developer
Mindstar Aviation

atesz76
Posts: 8
Joined: Sun Oct 28, 2018 2:19 am

Re: AGAIN!!!!

Postby atesz76 » Thu Feb 14, 2019 6:18 pm

Asrock Z170 extreme 4 motherboard
i6700k 4ghz processor
Corsair ram 32 g
Nvidia 1060 3g
Cleaned the dust!


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