Prepar3d crash after about an hour

Any issues, problems or troubleshooting topics related to computer hardware and the Prepar3D client application
bonna007
Posts: 2
Joined: Wed Oct 05, 2016 6:26 pm

Prepar3d crash after about an hour

Postby bonna007 » Wed Oct 05, 2016 6:45 pm

Hi,

I am writing on behalf of the school where we have an installation of prepar3d.

The PC has 16GB ram, Ndivia geforce graphic card, and its connected with EMULTEC G1000 Pfd/MFD. A SAITEK controller, and SPAD for gear and switches completes the installation.

The sim works fine until about an hour or 1 hour 15 minutes, then it crashes, giving a Prepar3d.exe error. I have tested this several times, and after the first crash, unless you switch off completely the PC (not reload without turning off), this will then start to crash every 10 minutes. It actually keeps crashing continuosly after not more than 10 minutes unless you switch off completely and restart.

After that, again, the process repeats itself, it will crash after around 1 hour. So for me, this seems to be something of an memory, hardware limitation or stack overflow problem.

Any help ??

Thanks!
Al

Mike Jones
Posts: 101
Joined: Mon Mar 28, 2016 10:22 pm

Re: Prepar3d crash after about an hour

Postby Mike Jones » Wed Oct 05, 2016 6:48 pm

Hello bonna007,

Which version of Prepar3D are you using?

Mike Jones
Michael Jones
Associate Software Engineer

bonna007
Posts: 2
Joined: Wed Oct 05, 2016 6:26 pm

Re: Prepar3d crash after about an hour

Postby bonna007 » Thu Oct 06, 2016 9:13 am

Hi Mike,

Prepar3d V3

Thanks
Al

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Poppet
Posts: 2770
Joined: Sat Nov 01, 2014 4:12 pm

Re: Prepar3d crash after about an hour

Postby Poppet » Thu Oct 06, 2016 10:22 am

Al

Is that V3.0 V3.1 V3.2 V3.3 Or V.3.4 ?

John York
Posts: 151
Joined: Sat Nov 01, 2014 1:45 pm

Re: Prepar3d crash after about an hour

Postby John York » Sat Oct 08, 2016 9:34 am

I've got v3.4 and having the same problem. Its not OOM. Its the one where Windows comes up with a label saying something went wrong and they're trying to solve the problem. My experience is they never do.

It's most disappointing as I'm having to limit my flights to about an hour when I might just get a landing in. As I fly to look at the scenery etc., as well as learn, that's very limiting.

John
PS - why is it I never get notified of replies even though I tick the box below?

mex131
Posts: 3
Joined: Sun Jun 26, 2016 4:28 pm

Re: Prepar3d crash after about an hour

Postby mex131 » Sun Nov 20, 2016 2:04 am

I have the same problema, cant fly more tan an hour and a half.
Any solution????

elmucki
Posts: 129
Joined: Mon May 20, 2013 9:17 pm

Re: Prepar3d crash after about an hour

Postby elmucki » Sun Nov 20, 2016 1:44 pm

yes of course. List your specs and add ons. lets start there.

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aeronauta
Posts: 1489
Joined: Sun Oct 23, 2011 1:56 am
Location: Melbourne, Australia

Re: Prepar3d crash after about an hour

Postby aeronauta » Mon Nov 21, 2016 4:38 am

AAlso what is indicated in the Event Viewer??

Jorge
Jorge Roldan
OZx Developer (aero) - Hovercontrol Helicopter Certified Pilot - Spad.Next Beta Tester - VATPAC Pilot PR - Nemetz Designs Beta Tester

Franca
Posts: 1
Joined: Sun Feb 19, 2012 10:17 am

Re: Prepar3d crash after about an hour

Postby Franca » Tue Dec 06, 2016 9:02 am

I have the same problem

elmucki
Posts: 129
Joined: Mon May 20, 2013 9:17 pm

Re: Prepar3d crash after about an hour

Postby elmucki » Tue Dec 06, 2016 2:17 pm

event viewer logs would be helpful and other addons which may be used...


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