Reactivation

Other problems or issues not covered by other troubleshooting topics.
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Messifan20
Posts: 3
Joined: Sat Jun 27, 2020 2:04 pm

Reactivation

Post by Messifan20 »

How can it be that you not answer when a customer needs reactivation, i wrote 4 days ago and have not heard a word from you ?
i have bougth the acedemic version and need to reactivate but no mail from you !!!

Michael Hansen (Denmark)
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JorgenSA
Posts: 3662
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: Reactivation

Post by JorgenSA »

Michael,

Did you get an automated email response from the license department? If so, you can only wait... someone will see this post and reply to you.

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
Messifan20
Posts: 3
Joined: Sat Jun 27, 2020 2:04 pm

Re: Reactivation

Post by Messifan20 »

Yes i got a automated email response thats says within 2 days, after 2 days i send another one with the problem and picture of the problem, nothing heard from you after 4 days.
User avatar
JorgenSA
Posts: 3662
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: Reactivation

Post by JorgenSA »

Unfortunately it is weekend, also in the US... and there isn't anything I can do, look at the bottom line in my signature

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
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