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DXGI_ERROR_DEVICE_HUNG

Posted: Mon Feb 03, 2020 12:51 pm
by CaptainAlex1
Once I start my P3DV4 30-45 minutes later after getting into the plane it shows me a message that says "DXGI_ERROR_DEVICE_HUNG" and it always Appears, I tried reinstalling and Disabling FSLSpotlights. I would like some help.

Re: DXGI_ERROR_DEVICE_HUNG

Posted: Mon Feb 03, 2020 1:31 pm
by JorgenSA
Have you tried googling this error message?

Jorgen

Re: DXGI_ERROR_DEVICE_HUNG

Posted: Mon Feb 03, 2020 1:43 pm
by CaptainAlex1
Yes Indeed, I have tried googling a fix. Everybody said it was FSLSpotlights but I don't have them installed.

Re: DXGI_ERROR_DEVICE_HUNG

Posted: Mon Feb 03, 2020 2:05 pm
by JorgenSA
It has been my experience that in many cases, even though I have uninstalled a product, some files etc. have been left over on my system.

I could assume by the letters FSL that this is a product from FS Labs - if it is, have you tried to contact them?

Others have solved this issue, which seems related to nVidia graphics card drivers, by doing this:

1. Reboot the system, then get and install the "DirectX Redistributables" from Microsoft. After installation, reboot again.

2. Run Windows Update, with the switch "Receive updates for other Microsoft products" under Advanced options set on. Continue running Windows Update until no more updates are available.

3. Install the latest nVidia device driver.

Jorgen

Re: DXGI_ERROR_DEVICE_HUNG

Posted: Mon Feb 03, 2020 2:37 pm
by CaptainAlex1
I tried everything you listed and I have seen other people experience this issue and they just disabled FSLSpotlights I tried too but it didn't help.

Re: DXGI_ERROR_DEVICE_HUNG

Posted: Mon Feb 03, 2020 3:03 pm
by JorgenSA
FSL Spotlights is a third-party product - have you tried to contact the manufacturer?

Jorgen

Re: DXGI_ERROR_DEVICE_HUNG

Posted: Mon Feb 03, 2020 6:31 pm
by CaptainAlex1
Yes. They said to disable it and reinstall it but it didn't help

Re: DXGI_ERROR_DEVICE_HUNG

Posted: Mon Feb 03, 2020 7:20 pm
by Avidean
Is your system overclocked? Is you graphics card overclocked.

I had this same issue a while back and discovered that it was related to one of the voltage offsets in my bios being set a little to low. I ended up increasing it by something like 0.01v and I havent seen DXGI_ERROR_DEVICE_HUNG since.

Sorry I can't offer more detailed description but research it first before you go messing with voltages in your bios unless you really know what you are doing.

Re: DXGI_ERROR_DEVICE_HUNG

Posted: Mon Feb 03, 2020 7:36 pm
by JorgenSA
You'll need to ask (not to say demand) the FSL people not how to disable, but how to completely uninstall (all files!) the Spotlight product, so we can see if that caused the issue.

Please note that this should also help FSL develop their product.

Jorgen

Re: DXGI_ERROR_DEVICE_HUNG

Posted: Mon Feb 03, 2020 7:54 pm
by CaptainAlex1
Jorgen, I don't know how I fixed the issue but I just restarted my pc, Reinstalled the Spotlight, Restarted Again. I GUESS it fixed it because I tried for like 20-30 minutes to fly on the Aerosoft CRJ 700 but I won't close this topic because I am not sure if its fixe.

Re: DXGI_ERROR_DEVICE_HUNG

Posted: Tue Feb 04, 2020 11:36 am
by CaptainAlex1
I think I fixed my problem, my GPU was heating up quickly when it was loading because the application that sets the Fans speed was offline or set the fans to like 25 percent now it's on 95-100 percent and its ok I guess running for 45 minutes now

Re: DXGI_ERROR_DEVICE_HUNG

Posted: Tue Feb 04, 2020 12:02 pm
by JorgenSA
Aha... yes, the graphics card overheating could cause all sorts of errors, and this could be one of them.

Jorgen