Cancel Refund Request?

Other problems or issues not covered by other troubleshooting topics.
xVAULTxDWELLERx
Posts: 2
Joined: Thu Sep 12, 2019 6:00 pm

Cancel Refund Request?

Postby xVAULTxDWELLERx » Thu Sep 12, 2019 6:02 pm

Id like to cancel my refund request. Anyone know who I need to contact?

User avatar
Kayla Kinzel
Lockheed Martin
Posts: 1309
Joined: Mon Aug 01, 2016 5:59 pm

Re: Cancel Refund Request?

Postby Kayla Kinzel » Thu Sep 12, 2019 6:34 pm

Hello,

You can view our refund policy for all information pertaining refunds:
https://www.prepar3d.com/support/refundpolicy/

Regards,
Kayla
Prepar3D® Software Engineer

xVAULTxDWELLERx
Posts: 2
Joined: Thu Sep 12, 2019 6:00 pm

Re: Cancel Refund Request?

Postby xVAULTxDWELLERx » Thu Sep 12, 2019 6:44 pm

Hello,

You can view our refund policy for all information pertaining refunds:
https://www.prepar3d.com/support/refundpolicy/

Regards,
Kayla
Thank you for your quick reply ma'am. I have sent an email to that address requesting a refund cancellation. Im hoping to hear something back from them.

redsonssi
Posts: 29
Joined: Tue May 15, 2018 2:13 pm

Re: Cancel Refund Request?

Postby redsonssi » Wed May 06, 2020 10:29 am

Was it possible to cancel the refund?


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