Prepar3D exe has stopped working

Other problems or issues not covered by other troubleshooting topics.
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boeinglover737
Posts: 2
Joined: Mon Aug 19, 2019 1:52 pm

Prepar3D exe has stopped working

Post by boeinglover737 »

Hello,
I had used Prepar3D v3 in Windows 7 without problem for 2 years before 2 weeks ago. I had had two errors during flights. After that I installed Windows 10 and reset the system. I had same problems with Windows 10 and finally I returned back Windows 7 and installed everything from begining. I am obtaining same Prepar3D exe has stopped working error too. My error`s definition is like that:

Sorun imzası:
Sorunlu Olay Adı: BEX
Uygulama Adı: Prepar3D.exe
Uygulama Sürümü: 3.4.22.19868
Uygulama Zaman Damgası: 588f7cbf
Hata Modülü Adı: StackHash_0a9e
Hata Modülü Sürümü: 0.0.0.0
Hata Modülü Zaman Damgası: 00000000
Özel Durum Uzaklığı: 0a5fd340
Özel Durum Kodu: c0000005
Özel Durum Verileri: 00000008
OS Sürümü: 6.1.7601.2.1.0.256.48
Yerel Kimlik: 1055
Ek Bilgiler 1: 0a9e
Ek Bilgiler 2: 0a9e372d3b4ad19135b953a78882e789
Ek Bilgiler 3: 0a9e
Ek Bilgiler 4: 0a9e372d3b4ad19135b953a78882e789


System: Windows 7 Professional-Intel Core I5 6600 3.30 GHZ-16 GB RAM-AMD Radeon R9 390
Addons and Prepar: Prepar3D v3.4.22.19868, PMDG 737NGX, Active Sky Next, Payware Sceneries,FSUIPC 4974
User avatar
Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: Prepar3D exe has stopped working

Post by Martyson »

Before installing WIN10 did you uninstall all your Add-ons and Uninstall P3Dv3?

Have you tried the Debugging steps?
https://www.prepar3d.com/forum/viewtopi ... 2&t=123246


Note:
Bex is a Windows error
Have you searched the internet?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
boeinglover737
Posts: 2
Joined: Mon Aug 19, 2019 1:52 pm

Re: Prepar3D exe has stopped working

Post by boeinglover737 »

Initially thanks for your interest. Affirmative, I am resetting all the system while installing the Windows softwares. Now I am using Windows 7 Professional. I installed everything from the begining.
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