[RESOLVED] sim crashes after installing 4.5 fix - WX radar

Other problems or issues not covered by other troubleshooting topics.
JJJackson
Posts: 43
Joined: Fri Sep 30, 2011 7:15 pm

[RESOLVED] sim crashes after installing 4.5 fix - WX radar

Postby JJJackson » Mon May 13, 2019 5:54 pm

So downloaded v4.5 fix
Unistalled Client via Win10 control panel.
Unregisterted my product.
Reinstalled Client.
Started the sim but afer about 1-2 minutes the sim closed down.
What can be wrong? Any suggestions?

Jack
the Swede in Spain

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Brady Butler
Lockheed Martin
Posts: 905
Joined: Tue May 09, 2017 5:31 pm

Re: sim crashes after installing 4.5 fix

Postby Brady Butler » Mon May 13, 2019 6:01 pm

Hello Jack,

To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps?

http://www.prepar3d.com/forum/viewtopic ... 2&t=123246

If the issue is determined to be caused by an add-on, you will likely want to reach out to the add-on developer for direct support. If they need any support with development, they should not hesitate to contact us.

Regards,
Brady
Brady Butler
Prepar3D® Software Engineer

mleuck
Posts: 47
Joined: Tue Dec 01, 2015 4:30 pm

Re: sim crashes after installing 4.5 fix

Postby mleuck » Mon May 13, 2019 7:02 pm

I have exactly the same issue. Absolutely no response from the sim after 4.5 hot fix!

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Brady Butler
Lockheed Martin
Posts: 905
Joined: Tue May 09, 2017 5:31 pm

Re: sim crashes after installing 4.5 fix

Postby Brady Butler » Mon May 13, 2019 7:25 pm

Hello,

Have you tried the suggestions in this thread? https://www.prepar3d.com/forum/viewtopi ... 2&t=133628

Regards,
Brady
Brady Butler
Prepar3D® Software Engineer

JJJackson
Posts: 43
Joined: Fri Sep 30, 2011 7:15 pm

Re: sim crashes after installing 4.5 fix

Postby JJJackson » Mon May 13, 2019 10:10 pm

Thanks for the links, the WX radar hint solved my problem.

Jack


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