[RESOLVED] The store doesn't work

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
vayasable
Posts: 3
Joined: Mon Nov 04, 2019 10:00 pm

[RESOLVED] The store doesn't work

Postby vayasable » Mon Nov 04, 2019 10:03 pm

I can't buy P3D. The store doesn't work. I checked in multiple browsers and asked a friend to confirm. Something is broken.

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Kayla Kinzel
Lockheed Martin
Posts: 1269
Joined: Mon Aug 01, 2016 5:59 pm

Re: The store doesn't work

Postby Kayla Kinzel » Mon Nov 04, 2019 10:16 pm

Hello,

Have you modified your hosts file?

Make sure there is no listing for secure.prepar3d.com inside the Windows hosts file.

Your hosts file is located here:
%WINDIR%\System32\Drivers\etc\hosts

Regards,
Kayla
Prepar3D® Software Engineer

vayasable
Posts: 3
Joined: Mon Nov 04, 2019 10:00 pm

Re: The store doesn't work

Postby vayasable » Mon Nov 04, 2019 10:17 pm

Fixed the issue, sorry. However, now when I try to add something to my shopping cart, "STORE (POSTBACK)" page appears and the product doesn't actually get added.

vayasable
Posts: 3
Joined: Mon Nov 04, 2019 10:00 pm

Re: The store doesn't work

Postby vayasable » Mon Nov 04, 2019 10:50 pm

Seems like it’s fixed now, thanks for help!


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