Not Downloading

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
Romie1967
Posts: 5
Joined: Fri Jul 20, 2018 4:38 am

Not Downloading

Postby Romie1967 » Sat Oct 19, 2019 9:18 am

Hello everyone.I'm having trouble downloading P3Dv4.5 the lastest update which is 4.5.13.32097..My anti virus is turned off, also I have plenty of disk room like 351 GB...Also i'm using IE Download manager which I never had problems with until now...Could someone help me out on this because I can't figure it out & my Login Details are correct as well......Thanks

Martyson
Posts: 6089
Joined: Sun Mar 25, 2012 11:08 am

Re: Not Downloading

Postby Martyson » Sat Oct 26, 2019 3:36 pm

Hello everyone.I'm having trouble downloading P3Dv4.5 the lastest update which is 4.5.13.32097..My anti virus is turned off, also I have plenty of disk room like 351 GB...Also i'm using IE Download manager which I never had problems with until now...Could someone help me out on this because I can't figure it out & my Login Details are correct as well......Thanks
Are you just downloading the Client or the whole product?
What problem are you seeing?
What type of Internet connection and speed are you using?
Best Regards,
Vaughan Martell (KDTW)

EDHI05
Posts: 2
Joined: Wed Dec 11, 2019 5:29 pm

Re: Not Downloading

Postby EDHI05 » Wed Dec 11, 2019 5:36 pm

Hello together,

I also just tried to download the current V4.5.13.32097 but the downloads do not start or if they start after some minutes the download speed is incredibly slow (like 10kb/s). I already tried switching my antivirus off, using different browsers (Firefox and Chrome)and using a download manager. Neither of this provided any improvement. It is also the same issue no matter which file I try to download. My internet connection is a fibre 50Mbit/s line.
Is there anything I can do on my side or is this an issue of the website?

Thanks for your support,

Best regards,

Lukas

JorgenSA
Posts: 570
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: Not Downloading

Postby JorgenSA » Wed Dec 11, 2019 6:14 pm

It is not the website, from my location downloads are very fast.

Jorgen

EDHI05
Posts: 2
Joined: Wed Dec 11, 2019 5:29 pm

Re: Not Downloading

Postby EDHI05 » Wed Dec 11, 2019 6:48 pm

Thanks for your quick reply. It seems like it was just a temporary issue. I just tried it now and it works fine...

Lukas


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