Install Prepar 3D

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
ckdo93
Posts: 1
Joined: Tue Jun 04, 2019 4:23 pm

Install Prepar 3D

Postby ckdo93 » Tue Oct 15, 2019 6:56 am

Hi everybody
I cannot Install Prepar 3D V4
I get a message:
"Setup Failed
One or more issues caused the Setup fail. lease fix the issues and then retry set up.
For more information see the log file
0x800713ec-Asie
Thank you for your help

User avatar
Rob McCarthy
Lockheed Martin
Posts: 2318
Joined: Wed Aug 24, 2011 1:37 pm

Re: Install Prepar 3D

Postby Rob McCarthy » Thu Oct 17, 2019 8:55 pm

Hello,

This may be due to low disk space. How much disk space do you have on your C drive? Prepar3D requires 40GB for the installation as well as an additional 15GB of space on the C drive: https://prepar3d.com/system-requirements/

Regards,
Rob McCarthy
Rob McCarthy
Prepar3D® Core Lead


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