Program starts but won't open.

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
scottbach
Posts: 3
Joined: Sat Jul 06, 2019 2:11 pm

Program starts but won't open.

Postby scottbach » Sat Jul 06, 2019 3:59 pm

I recently uninstalled my original v4 so I could install the newest .5 version. Now when I click on the icon, it starts to load then disappears?

Brad Shiver
Lockheed Martin
Posts: 323
Joined: Fri Mar 17, 2017 3:58 pm

Re: Program starts but won't open.

Postby Brad Shiver » Mon Jul 08, 2019 1:01 pm

Hi scottbach,

Could you go through our general debugging steps to provide us more information about this issue? Specifically, try deleting your generated files explained in step 5.

https://www.prepar3d.com/forum/viewtopi ... 2&t=123246

-Brad


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