IP issue

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
Firerx_1
Posts: 40
Joined: Tue May 29, 2018 3:17 am

IP issue

Postby Firerx_1 » Thu Jun 13, 2019 8:39 pm

Can the board admin check on my IP and see why it is banned please. I don't ever Violate the TOS of this site, so I'm assuming it was a mistake. IP 70.190.138.162

Thank you in advance,

Firerx_1
Posts: 40
Joined: Tue May 29, 2018 3:17 am

Re: IP issue

Postby Firerx_1 » Sun Jun 16, 2019 8:48 pm

wow. guys, not even a response from any staff? Please release my IP. This is not right.

elmucki
Posts: 130
Joined: Mon May 20, 2013 9:17 pm

Re: IP issue

Postby elmucki » Mon Jun 17, 2019 12:52 am

for one, this here, is not the right place for that specific question...

But hey since your here, you posted on the 13th right? a THURSDAY, If they didnt get to it on FRIDAY i am sure they will follow up on the next business day. They dont work on weekends as far as i know.

You really need to chill out and be patient before blowing up on here...

User avatar
Kayla Kinzel
Lockheed Martin
Posts: 1239
Joined: Mon Aug 01, 2016 5:59 pm

Re: IP issue

Postby Kayla Kinzel » Mon Jun 17, 2019 11:31 am

Hello,

I apologize for the inconvenience. This issue should be resolved. Let us know if you encounter any further issues.

Regards,
Kayla
Prepar3D® Software Engineer

Firerx_1
Posts: 40
Joined: Tue May 29, 2018 3:17 am

Re: IP issue

Postby Firerx_1 » Mon Jun 17, 2019 3:53 pm

Thank you , Karla.

Much appreciated. :)


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