[RESOLVED] Can not login for downloading

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
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craft
Posts: 4
Joined: Sun Sep 02, 2012 3:35 pm

[RESOLVED] Can not login for downloading

Post by craft »

I can not login to the web for downloading, the following message appeard:
Spam prevention filter failed to validate your selections. Please try again.
what's the problem?
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Poppet
Posts: 2770
Joined: Sat Nov 01, 2014 4:12 pm

Re: Can not login for downloading

Post by Poppet »

Hello craft

Welcome to the Prepar3D Forum.

Sorry for the inconvenience, please try the steps outlined in the topic below

https://www.prepar3d.com/forum/viewtopic.php?t=130504

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If you are still experiencing this message contact licensing@prepar3d.com along with your license ID and invoice number and they can provide you a link to download Prepar3D.
craft
Posts: 4
Joined: Sun Sep 02, 2012 3:35 pm

Re: Can not login for downloading

Post by craft »

still problem
craft
Posts: 4
Joined: Sun Sep 02, 2012 3:35 pm

Re: Can not login for downloading

Post by craft »

I have sent the email to licensing@prepar3d.com, only got the reply for retrieving password, not a download link.
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Poppet
Posts: 2770
Joined: Sat Nov 01, 2014 4:12 pm

Re: Can not login for downloading

Post by Poppet »

Hello craft

How are you getting on now, have you managed to log in to download Prepar3D ?
craft
Posts: 4
Joined: Sun Sep 02, 2012 3:35 pm

Re: Can not login for downloading

Post by craft »

Thanks, I have got the download link from licensing and already downloaded the latest version P3D.
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