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Forgot password 404 error

Posted: Tue Nov 27, 2018 6:03 pm
by DavyC
Hi

I have previously purchased V2 & V3. I am trying to purchase V4 but cannot remember my password. I have entered my email address and customer Id (on different occasions). The reset link on the email always generates a 404 error.

Any help appreciated.

Davy C

Re: Forgot password 404 error

Posted: Tue Nov 27, 2018 7:19 pm
by Brad Shiver
Hey Davy,

Please email licensing@prepar3d.com for any licensing issues. Our licensing team should get you sorted out.

-Brad