SHOOTING about loading V4.3

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
pilip75
Posts: 14
Joined: Sun Nov 20, 2011 3:08 pm

SHOOTING about loading V4.3

Postby pilip75 » Wed Oct 03, 2018 6:15 pm

dear sir
i am your customer (academic license) since Prepar V1!
Ok to reload Prepar and even pay a new fee when there is a real change (v3 to v4 for example ) and progress .
But why when its just an evolution V 4.2 to V4.3, to be obliged to fully download the new version instead of downloading a simple update?

When you use a lot of "add ons"such as a mesh ( mine need 9 DVD !) ,Orbix ,and other programs, [EDITED TO CONFORM TO USER AGREEMENT]
Besides why don t you indicate that you need , after having uninstalled the V4.2 previous version,that you must erase from your computer the previous L M programs in app data ,local ap data and roaming datas ,otherwise Prepar V4.3 will load but never start!
In a few word why make it simple when you could do it complicated and tiring!
Is that the policy ?
All the best
P rostain

User avatar
Kayla Kinzel
Lockheed Martin
Posts: 1267
Joined: Mon Aug 01, 2016 5:59 pm

Re: SHOOTING about loading V4.3

Postby Kayla Kinzel » Wed Oct 03, 2018 6:45 pm

Hello,

Thanks for your post.

We do break out which updates will come with which installer (Content, Client, Scenery, SDK) in the What's New article for each release. For example, here's the 4.3 article:
https://www.prepar3d.com/news/2018/06/114765/

We have a document that outlines downloading/installing/updating Prepar3D:
https://www.prepar3d.com/Prepar3D_Downl ... ons_v4.pdf

Common questions/problems are addressed in our FAQ:
https://www.prepar3d.com/frequently-asked-questions/

Regards,
Kayla
Prepar3D® Software Engineer


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