Error 5013 No Activations Remaining

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
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Joined: Wed Dec 27, 2017 6:45 am

Error 5013 No Activations Remaining

Postby want28 » Wed Dec 27, 2017 2:02 pm

Hello,everyone. Two days ago I reinstalled my Windows 7, but I forgot uninstalling my P3D V4. After I installed P3D V4 again, I can't activate it. I emailed and send my ID [REMOVED] but only got a automatic reply. Would you please help me activate P3D V4 again? Thank you very much and wish everyone a happy new year in advance.
Last edited by Poppet on Wed Dec 27, 2017 11:15 pm, edited 1 time in total.
Reason: Removed Customer ID

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Re: Error 5013 No Activations Remaining

Postby WarpD » Thu Dec 28, 2017 4:55 am

You will have to wait for them to get back to you. No one else can help you.
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Re: Error 5013 No Activations Remaining

Postby Brad Shiver » Wed Jan 03, 2018 4:13 pm

It can take up to 2 business days for us to get to your licensing request. It looks like you were able to activate your license, but if you continue to have issues please email and we'll get you sorted out as soon as possible.

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