[RESOLVED] Password for Downloads Account

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
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caleb
Posts: 53
Joined: Wed Dec 07, 2016 12:41 pm

[RESOLVED] Password for Downloads Account

Post by caleb »

How can I change my password for the account I use to access my Prepar3D downloads. I can't seem to find where to do this.

Thanks
Caleb

PC: HP Pavilion 15.6" Gaming Laptop, Intel Core i5 10300H @ 2.5 GHz (max 4.5 GHz), 16GB RAM, Nvidia GeForce GTX 1650 with 4GB Memory, 256GB SSD, 1TB 5400RPM HDD, Windows 10 64 bit Home Edition.

Simulator: Prepar3D v4.5
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WarpD
Posts: 1469
Joined: Mon Feb 14, 2011 5:29 am

Re: Password for Downloads Account

Post by WarpD »

I do not believe you can change that password.
Ed Wilson
Senior Developer
Mindstar Aviation
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Kayla Dillon
Posts: 1316
Joined: Mon Aug 01, 2016 5:59 pm

Re: Password for Downloads Account

Post by Kayla Dillon »

Hello,

You can email licensing@prepar3d.com for assistance with your account.

Regards,
Kayla
Prepar3D® Software Engineer
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caleb
Posts: 53
Joined: Wed Dec 07, 2016 12:41 pm

Re: Password for Downloads Account

Post by caleb »

Ok. Thanks
Caleb

PC: HP Pavilion 15.6" Gaming Laptop, Intel Core i5 10300H @ 2.5 GHz (max 4.5 GHz), 16GB RAM, Nvidia GeForce GTX 1650 with 4GB Memory, 256GB SSD, 1TB 5400RPM HDD, Windows 10 64 bit Home Edition.

Simulator: Prepar3D v4.5
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