[RESOLVED] Password for Downloads Account

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
caleb
Posts: 29
Joined: Wed Dec 07, 2016 12:41 pm

[RESOLVED] Password for Downloads Account

Postby caleb » Sun Oct 22, 2017 9:29 pm

How can I change my password for the account I use to access my Prepar3D downloads. I can't seem to find where to do this.

Thanks
Caleb

PC: HP Envy 750, Intel Core i7 6700 @ 3.4 GHz (max 4.0 GHz), 24GB RAM, Nvidia GeForce GTX 745 with 4GB Memory, 2TB HDD, Windows 10 64 bit Home Edition.

Simulator: Prepar3D v3.4

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WarpD
Posts: 1433
Joined: Mon Feb 14, 2011 5:29 am

Re: Password for Downloads Account

Postby WarpD » Mon Oct 23, 2017 10:32 am

I do not believe you can change that password.
Ed Wilson
Senior Developer
Mindstar Aviation

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Kayla Kinzel
Lockheed Martin
Posts: 1237
Joined: Mon Aug 01, 2016 5:59 pm

Re: Password for Downloads Account

Postby Kayla Kinzel » Mon Oct 23, 2017 10:57 am

Hello,

You can email licensing@prepar3d.com for assistance with your account.

Regards,
Kayla
Prepar3D® Software Engineer

caleb
Posts: 29
Joined: Wed Dec 07, 2016 12:41 pm

Re: Password for Downloads Account

Postby caleb » Mon Oct 23, 2017 2:29 pm

Ok. Thanks
Caleb

PC: HP Envy 750, Intel Core i7 6700 @ 3.4 GHz (max 4.0 GHz), 24GB RAM, Nvidia GeForce GTX 745 with 4GB Memory, 2TB HDD, Windows 10 64 bit Home Edition.

Simulator: Prepar3D v3.4


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