[RESOLVED] Download MD5 always incorrect

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
MITHology
Posts: 7
Joined: Fri Aug 18, 2017 2:32 pm

[RESOLVED] Download MD5 always incorrect

Postby MITHology » Fri Aug 18, 2017 2:44 pm

Hi, I have been trying for 2 days to download P3D V4 and I always get an error either unzipping or installing.

In both scenarios, I have turned off all anti-virus/Firewall defender protection:

1) Download full file with internet explorer, Chrome and a download manager. always wrong MD5 Checksum, which leads to unzip causing error

2) Downloaded one file at a time...same issue. Wrong Checksum and install gives error "0x80091007 - The hash value is not correct".

- OS is Windows 10
- Internet connection is wired
- Download speed is fast.
- Downloads always complete except once it failed. Clicked resume and completed.
- Never had issues downloading and installing big files/games. e.g Steam.

Can you please help?

User avatar
Rob McCarthy
Lockheed Martin
Posts: 2226
Joined: Wed Aug 24, 2011 1:37 pm

Re: Download MD5 always incorrect

Postby Rob McCarthy » Mon Aug 21, 2017 11:00 am

Are you still experiencing this issue? Have you attempted to contact your ISP as well?

Regards,
Rob McCarthy
Rob McCarthy
Prepar3D® Core Lead

MITHology
Posts: 7
Joined: Fri Aug 18, 2017 2:32 pm

Re: Download MD5 always incorrect

Postby MITHology » Mon Aug 21, 2017 7:20 pm

I solved the issue with repetition eventually and with a down manager. I don't know how, but I just kept downloading the file over and over in parts until the checksums matched. I don't know what was done differently, but it worked. If you don't have unlimited downloading it would be a problem.


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