[RESOLVED] Slow download - Scene5.cab

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
SteveMac
Posts: 3
Joined: Tue Aug 15, 2017 1:16 pm

[RESOLVED] Slow download - Scene5.cab

Postby SteveMac » Tue Aug 15, 2017 1:43 pm

Hi

I have successfully managed to download all the individual component files all except the file Scene5.cab. Each time I attempt the download is very slow and is showing a download rate around 86 KB/sec and then stops after 3 hours. As mentioned all other files have downloaded fine with a download rate of around 560 KB/sec.

I have tried several web browsers and this is the only file causing me problems.

Is there an issue with Scene5.cab?

Regards

Steve

Brad Shiver
Lockheed Martin
Posts: 303
Joined: Fri Mar 17, 2017 3:58 pm

Re: Slow download - Scene5.cab

Postby Brad Shiver » Tue Aug 15, 2017 5:40 pm

Hi Steve,

Can you try the steps explained in this thread here: http://www.prepar3d.com/forum/viewtopic.php?t=120676
Specifically, try using a download manager. It may help if your files aren't downloading correctly.

-Brad

SteveMac
Posts: 3
Joined: Tue Aug 15, 2017 1:16 pm

Re: Slow download - Scene5.cab

Postby SteveMac » Tue Aug 15, 2017 6:53 pm

Hi Brad

Will give the download manger a try - just seems strange that it is this one file that is very slow in downloading. 6 hours in and the download speed is now at 50 KB/sec with still an hour to go. When I attempt to download the other files again they are still downloading at speeds of 500 KB/sec with no issues.

I will let you know how I get on.

Thanks

Steve

SteveMac
Posts: 3
Joined: Tue Aug 15, 2017 1:16 pm

Re: Slow download - Scene5.cab

Postby SteveMac » Wed Aug 16, 2017 12:15 pm

Hi Brad

I have now successfully managed to download this file. Using a download manger worked.

Thanks for your help!

Regards

Steve


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