P3d v3 Is this normal?

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
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cruecifix
Posts: 12
Joined: Sun Nov 03, 2013 12:10 am

P3d v3 Is this normal?

Post by cruecifix »

I just purchased p3d v3 and its saying 11 hr 50 min to download what? I have a fast internet connection
What's going on?
cruecifix
Posts: 12
Joined: Sun Nov 03, 2013 12:10 am

Re: P3d v3 Is this normal?

Post by cruecifix »

so bizzare
Saul
Posts: 3510
Joined: Mon Mar 04, 2013 1:02 pm
Location: Manchester, UK

Re: P3d v3 Is this normal?

Post by Saul »

which browser are you using?
cruecifix
Posts: 12
Joined: Sun Nov 03, 2013 12:10 am

Re: P3d v3 Is this normal?

Post by cruecifix »

I m using windows 10 browser Microsoft edge
Saul
Posts: 3510
Joined: Mon Mar 04, 2013 1:02 pm
Location: Manchester, UK

Re: P3d v3 Is this normal?

Post by Saul »

I seen issues reported when using Chrome. I use Firefox and usually get about 6MB/s which = to about a 25-30 min download.
cruecifix
Posts: 12
Joined: Sun Nov 03, 2013 12:10 am

Re: P3d v3 Is this normal?

Post by cruecifix »

Ive never had a problem downloading using the Microsoft browser I will try firefox thank you
cruecifix
Posts: 12
Joined: Sun Nov 03, 2013 12:10 am

Re: P3d v3 Is this normal?

Post by cruecifix »

well it reduced the time lol from 12 hours to 2 hours thank you for your help
cruecifix
Posts: 12
Joined: Sun Nov 03, 2013 12:10 am

Re: P3d v3 Is this normal?

Post by cruecifix »

now it jumped up to 3 days 14 hours You having problems with your servers?
Saul
Posts: 3510
Joined: Mon Mar 04, 2013 1:02 pm
Location: Manchester, UK

Re: P3d v3 Is this normal?

Post by Saul »

Hi, I apologise for the inconvenience. You may need to add a download manger to the the list of things to do. It sounds like something is going wrong somewhere.

As you have Firefox now click on the top and display the menu bar if you haven't already. Then Click on Tools and then addons.

From there click on the left TAB Get addons and do a search for downloadthemall (no spaces) that will help with the wacky up and down internet speed by reducing the chances of errors.
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