CTD when changing aircraft

[Martyson]

@ jfwharton ,

These are the guidelines I follow the LM products:

I already asked you to check this one especially steps 5, 6 and 7.:
You could review / run through all the General Debugging Steps :
https://www.prepar3d.com/forum/viewtopi ... 2&t=123246

Uninstalling/Deactivating Prepar3D:
https://www.prepar3d.com/forum/viewtopi ... 2&t=125187

Downloading and Installing Prepar3D:
https://www.prepar3d.com/forum/viewtopi ... 2&t=120676

Note:
Your first reported problem in this topic was:
"Faulting application name: GTN Simulator.exe, version: 6.62.4.0, time stamp: 0x5ecfde0d"

[jfwharton]

If you do not understand what I did and the results then I suggest you get someone from LM support on this thread. I originally reported a wrong error and did the test again which showed that the error was not with the GTN Simulator.exe file. And what I just did proves there is an issue with the P3D V5 HF2 software as it makes a call to the NVIDIA video driver when selecting a different aircraft. The whole point of the threat was that something in the P3D software causes the NVIDIA driver to stop functioning when a different aircraft is selected.

I forgot to mention that I had also renamed the Prepar3D v5 Files and Prepar3D v5 Add-ons folders in my documents before starting the clean install.

[Martyson]

@ jfwharton ,

I have an Nvidia card and driver an all has been ok with P3Dv4.5HF3 and P3Dv5HF2.

Maybe other pilots with Nvidia cards could add their information to this topic.

[Matthew21]

If you do not understand what I did and the results then I suggest you get someone from LM support on this thread. I originally reported a wrong error and did the test again which showed that the error was not with the GTN Simulator.exe file. And what I just did proves there is an issue with the P3D V5 HF2 software as it makes a call to the NVIDIA video driver when selecting a different aircraft. The whole point of the threat was that something in the P3D software causes the NVIDIA driver to stop functioning when a different aircraft is selected.

I forgot to mention that I had also renamed the Prepar3D v5 Files and Prepar3D v5 Add-ons folders in my documents before starting the clean install.

unfortunately you won’t win with them I’m with you on the bug you’ve seen it in the video I posted. These guys see no wrong but when LM fixes it they’re gonna look stupid. Waste of time there debugging doesn’t achieve nothing.

[jfwharton]

If you do not understand what I did and the results then I suggest you get someone from LM support on this thread. I originally reported a wrong error and did the test again which showed that the error was not with the GTN Simulator.exe file. And what I just did proves there is an issue with the P3D V5 HF2 software as it makes a call to the NVIDIA video driver when selecting a different aircraft. The whole point of the threat was that something in the P3D software causes the NVIDIA driver to stop functioning when a different aircraft is selected.

I forgot to mention that I had also renamed the Prepar3D v5 Files and Prepar3D v5 Add-ons folders in my documents before starting the clean install.

unfortunately you won’t win with them I’m with you on the bug you’ve seen it in the video I posted. These guys see no wrong but when LM fixes it they’re gonna look stupid. Waste of time there debugging doesn’t achieve nothing.

I know I give up. Time to just give up on P3D v5 and remove it for now and go back to v4.5. Unfortunately I have never gotten much help through this forum.

[Marty47]

I have the same issue.
Same error
Same crash when changing aircraft

[JorgenSA]

If you do not already have v. 5.2 HF1, then you need to upgrade to that version.

Jorgen

[Matthew21]

I also get this error will have to wait for LM to fix it too many fanboys on here who always stick up for LM not mentioning names but I think you can guess 😂

[Martyson]

I also get this error will have to wait for LM to fix it too many fanboys on here who always stick up for LM not mentioning names but I think you can guess 😂

@ Matthew21,
Do a video showing your problem.

[JorgenSA]

I also get this error will have to wait for LM to fix it too many fanboys on here who always stick up for LM not mentioning names but I think you can guess 😂

Do you have v. 5.2 HF1?

As for the expression "fanboy", you quite evidently do not know me - or a couple of others who post around here.

But then again, we actually put in an effort to resolve our issues.

Jorgen

[Matthew21]

[quote=Matthew21 post_id=247753 time=<a href="tel:1633720697">1633720697</a> user_id=128348]
I also get this error will have to wait for LM to fix it too many fanboys on here who always stick up for LM not mentioning names but I think you can guess 😂

Do you have v. 5.2 HF1?

As for the expression "fanboy", you quite evidently do not know me - or a couple of others who post around here.

But then again, we actually put in an effort to resolve our issues.

Jorgen
[/quote] yep on 5.2 hf1 oh the old fanboy ruffles feathers alot the posters on here know you defend LM

[JorgenSA]

I can only conclude that you do not want help, you just want to vent something undefined.

And why do I say that? Because you cannot be bothered to tell us what exact P3D version you have.

Jorgen

[Martyson]

I reviewed the posts in this topic.

Since this topic was started on Sep 20, 2020 there are only three pilots posting problem replies:

jfwharton (the OP) , Matthew21 and then recently Marty47 (3 days ago).

Matthew21 had already provided videos.

Matthew21 is running other software during his test to display FPS etc.
I had already mentioned this in a previous post in this topic.
I suspect it is Afterburner / Riva Tuner ( or similar ) which is known to cause problems.


Two pilots are having Nvidia (e.g., stopped working) crashes shown in the previous videos and also mentioned by jfwharton in his previous post.

Note:
Marty47 did not give any setup / system info details.

[Marty47]

What sort of setup info do you need?
I do have MSI afterburner & Riva tuner installed. Can you ellaborate on what problems these cause. I use these to control fan speeds, display fps onscreen etc

[JorgenSA]

Marty47,

Allow me a quote:

"I do have MSI afterburner & Riva tuner installed."

Try disabling or uninstalling those two products, reboot your system and then try to replicate the issue.

Jorgen