P3Dv5 turned off problem.

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
Bill Gradwell
Posts: 44
Joined: Fri Aug 03, 2018 10:29 am

Re: P3Dv5 turned off problem.

Postby Bill Gradwell » Sun Sep 20, 2020 10:51 am

Hello Vaughan
Thanks will post the log detail.
What do you mean by default flight?
No I do not reboot after every crash. Should I?

Regards
Bill Gradwell

Martyson
Posts: 9607
Joined: Sun Mar 25, 2012 11:08 am

Re: P3Dv5 turned off problem.

Postby Martyson » Sun Sep 20, 2020 10:55 am

Hello Vaughan
Thanks will post the log detail.
What do you mean by default flight?
No I do not reboot after every crash. Should I?

Regards
Bill Gradwell
Bill,

The default flight is the LM F35A at KVPS.
All initial testing should be done with the default flight.

I reboot the PC after each flight or test.

In your case it is a must IMO because you are reporting a problem.
Best Regards,
Vaughan Martell (KDTW)

Bill Gradwell
Posts: 44
Joined: Fri Aug 03, 2018 10:29 am

Re: P3Dv5 turned off problem.

Postby Bill Gradwell » Sun Sep 20, 2020 1:44 pm

Hello Vaughan

Here is the log of today's flight CTD
As said before - everything on latest version
This time just after TD to EGLL fro EDDF regular flight
PMDG 737nxgu
No Defender
No AV
Latest Windows version
Latest GTX1060 6G drivers

[i]Faulting application name: Prepar3D.exe, version: 5.0.31.35253, time stamp: 0x5eebf566
Faulting module name: KERNELBASE.dll, version: 10.0.18362.1110, time stamp: 0xaa12ec76
Exception code: 0xc0020001
Fault offset: 0x0000000000043b29
Faulting process ID: 0x1de4
Faulting application start time: 0x01d68f4631297be2
Faulting application path: I:\FLTSIM\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: 66f8808a-c843-4696-b148-9311f8168cd7
Faulting package full name:
Faulting package-relative application ID: [/i]


Thanks - looking forward to any help. Every flight crashes - have not completed a single start to end flight in P3dv5

Regards
Bill Gradwell

JorgenSA
Posts: 2467
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: P3Dv5 turned off problem.

Postby JorgenSA » Sun Sep 20, 2020 2:33 pm

Bill,

Last time I heard of that PMDG 737, it was not compatible with v. 5... has there been any change to that?

Also, do you have other add-ons installed?

And, if you try the default flight, with the F-35A out of KRND, does kernelbase crash this also happen then?

Does this also happens with your settings turned down?

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.

Martyson
Posts: 9607
Joined: Sun Mar 25, 2012 11:08 am

Re: P3Dv5 turned off problem.

Postby Martyson » Sun Sep 20, 2020 3:12 pm

Best Regards,
Vaughan Martell (KDTW)

Martyson
Posts: 9607
Joined: Sun Mar 25, 2012 11:08 am

Re: P3Dv5 turned off problem.

Postby Martyson » Sun Sep 20, 2020 3:17 pm

Bill,

On your PMDG737NGXu flight were you using ? :
P3D or other ATC
AI Traffic
P3D Time acceleration
PMDG time acceleration
A weather program
Payware scenery / airports
Pause at TOD
Best Regards,
Vaughan Martell (KDTW)

Bill Gradwell
Posts: 44
Joined: Fri Aug 03, 2018 10:29 am

Re: P3Dv5 turned off problem.

Postby Bill Gradwell » Sun Sep 20, 2020 4:23 pm

Hello Vaughan

On your PMDG737NGXu flight were you using ? :
P3D or other ATC
Answer: P3D
AI Traffic
Answer: UIT
P3D Time acceleration
Answer: No
PMDG time acceleration
Answer: No
A weather program
Answer: ActiveSky for P3Dv5
Payware scenery / airports
Answer: All ORBX programs For P3Dv5 and Aerosoft for EDDF and EGLL and Flytampa for YSSY
Pause at TOD
Answer: Yes Always have. Some CTD before TOD however.

Thanks for your assistance
Bill Gradwell

Bill Gradwell
Posts: 44
Joined: Fri Aug 03, 2018 10:29 am

Re: P3Dv5 turned off problem.

Postby Bill Gradwell » Sun Sep 20, 2020 7:12 pm

Hello Vaughan

Another CTD this time with FSL Airbus 320 while taxing to gate after successful flight from EDDF to EGLL

Faulting application name: Prepar3D.exe, version: 5.0.31.35253, time stamp: 0x5eebf566
Faulting module name: ntdll.dll, version: 10.0.18362.1110, time stamp: 0x9f76334c
Exception code: 0xc0000374
Fault offset: 0x00000000000f9229
Faulting process ID: 0x1c9c
Faulting application start time: 0x01d68f6d9e792148
Faulting application path: I:\FLTSIM\Prepar3D.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: 4df44201-677e-444a-aa11-a434d4be1e97
Faulting package full name:
Faulting package-relative application ID:

Regards Bill Gradwell

choppa
Posts: 26
Joined: Wed Jun 28, 2017 9:43 am

Re: P3Dv5 turned off problem.

Postby choppa » Sun Sep 20, 2020 9:51 pm

Guys,
A member of our Flight Simulator group posted this out to us. He got it off a very helpful bloke on the internet.
It is cache clearing programme.
I was having "hang" freeze problems with V5 all the time....very frustrating
Installed this, and so far have been completing 2 to 3 hour flights with no probs, including JoinFS, Discord, Active Skies, Spad.next all running at the same time. Admittedly I was using the Carenado SR22...not a study level aircraft as the PMDG 737 or Majestic Dash 8.
I intend to test the Majestic today.
Recommend you watch the video first. No guarantees it will solve your problem but it maybe worth a try.

https://www.youtube.com/watch?v=A5bclGbY1ik&t=153s
Phil

Martyson
Posts: 9607
Joined: Sun Mar 25, 2012 11:08 am

Re: P3Dv5 turned off problem.

Postby Martyson » Sun Sep 20, 2020 10:05 pm

Phil,

I reboot the PC after each flight or test.
That cleans the old lingering bad stuff out.
Best Regards,
Vaughan Martell (KDTW)

choppa
Posts: 26
Joined: Wed Jun 28, 2017 9:43 am

Re: P3Dv5 turned off problem.

Postby choppa » Mon Sep 21, 2020 1:04 am

Fair point...


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