Ntdl.dll error

[karine24]

Yes 4 days ago.
I haven't test again with PMDG.

I ll do it and say back

[Martyson]

Yes 4 days ago.
I haven't test again with PMDG.

I ll do it and say back

Ok,

So you had only a maximum of 3 days of testing with the new Nvidia 442.75.

No other pilots reporting problems with Nvidia 442.75 so far as I know. I did not have problems with the previous Nvidia versions either.

I did a quick test with the default LM F22 and PMDG737NGXu and no problems with Nvidia 442.75 (new P3D shaders loaded).

Info on my Nvidia drivers:
Nvidia driver 26.21.14.4187 old worked well
Nvidia driver 442.19 new 2-14-20 no problems
Nvidia driver 442.50 new 2-27-20 no problems
Nvidia driver 442.59 new 3-16-20 no problems
Nvidia driver 442.74 new 3-20-20 no problems
Nvidia driver 442.75 new 3-26-20 testing now

[karine24]

Ok,
Interesting your tests .

For the moment i haven't issu with this driver. But only fly with fslabs.

[Martyson]

Ok,
Interesting your tests .

For the moment i haven't issu with this driver. But only fly with fslabs.

Yes, ok.

I am testing now also on my setup.

[karine24]

Hi,

What are the results of yours test ?

Because, i have got two crash with NTDl.DLL during two days ?

And now i dont know what could i do.

Thanks you

[JorgenSA]

I seem to remember from some time ago, that FSLabs has issues with versions of the nVidia drivers, in fact they (again if my memory is correct) they said that one should use one particular version of the driver.

Vaughan, is my memory correct here, or am I imagining something?

Jorgen

[Martyson]

Hi,

What are the results of yours test ?

Because, i have got two crash with NTDl.DLL during two days ?

And now i dont know what could i do.

Thanks you

I have not had any problems with P3Dv4.5HF2 or Nvidia 442.75.
No other pilots are reporting any problems.

What were you doing / flying when you had the errors?
Which Add-ons were you using?

You could test flying the same route using the P3D default flight (F22 aircraft) without Active Sky. Just a nice day clear sky..
I assume your default flight is the LM F22 at KVPS, correct?

[karine24]

Hi

Yes why not, i ll try it.

But before, i suspect some virus infected the system.
I ve scaned it and found fews virus...
Im doing some tests now after the scan.

Because if i am the only person witch have this error, i don't think that the issue come from P3D.

Thanks you

[karine24]

Hello ,
I regret having posted this subject on this forum.
For good reason, I fount the problem as to why the file Ndtl.dll crashes P3D.
P3D is not in question and the addons.
I detected some viruses which was present on the system and which overloaded the file NTDL.DLL causing the crash of P3D.
So if someone could delete this post..., because it does not due by P3D in any case.
My apologies for creating this post and thanks to the people who tried to help me.
P3D now works properly.
Thank you

[Martyson]

Hello ,
I regret having posted this subject on this forum.
For good reason, I fount the problem as to why the file Ndtl.dll crashes P3D.
P3D is not in question and the addons.
I detected some viruses which was present on the system and which overloaded the file NTDL.DLL causing the crash of P3D.
So if someone could delete this post..., because it does not due by P3D in any case.
My apologies for creating this post and thanks to the people who tried to help me.
P3D now works properly.
Thank you

You are welcome.

In previous posts I mentioned Nvidia driver 442.75 new 3-26-20 testing now
That was aan editing error.
The correction is : Nvidia driver 445.75 new 3-26-20 no problems

Glad to hear your problem is resolved.

[JorgenSA]

Karine24,

Thank you for reporting this issue with the virus, we will have to add a virus scan to our troubleshooting arsenal.

Happy flying -

Jorgen

[Martyson]

@Karine24,

In your previous posts you mentioned you had the Ntdll.dll error using “FS labs, but pmdg too” and that “Ive posted on the forum support microsoft, this error.”

Maybe you could follow up with your specific resolution information to FSlabs, PMDG, Microsoft and this P3D forum as to which virus you found and which virus checker you used to find it?

[karine24]

Hi

I used at first windows defender but no results...
After i ve installed free Avast which have detected many virus on the system and disks.
But i can't say the nane of virus because i did put in quarantaine and delete after..
Result i will buy a true antivirus...
Thanks you