CTD related to sound.dll module

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
alpet
Posts: 2
Joined: Sun Nov 03, 2019 3:08 pm

CTD related to sound.dll module

Postby alpet » Sun Nov 03, 2019 3:21 pm

Hello guys,

Has anybody seen CTD related to sound.dll? I got a few during my latest flights (different sceneries like LOWW, LIMC, EHAM etc.), here is the report (sorry for cyrillic but I think everything is self-explainable):
Имя сбойного приложения: Prepar3D.exe, версия: 4.5.13.32097, метка времени: 0x5d8abf93
Имя сбойного модуля: sound.dll, версия: 4.5.13.32097, метка времени: 0x5d8abedc
Код исключения: 0xc0000005
Смещение ошибки: 0x0000000000026c56
Идентификатор сбойного процесса: 0x1c9c
Время запуска сбойного приложения: 0x01d5923eafb6b26d
Путь сбойного приложения: D:\Prepar3D v4\Prepar3D.exe
Путь сбойного модуля: D:\Prepar3D v4\sound.dll
Идентификатор отчета: 2da39ee0-25ce-489c-9113-125cbdf7ad7b
Полное имя сбойного пакета:
Код приложения, связанного со сбойным пакетом:
I'm running the latest P3D HF2, FSLabs A320, GSXv1, Ezdok, full ORBX scenery features, ENVTEX (all up to date).

CTD happens when switching from internal view of the aircraft to the external view via Ezdok. However I have been using EZDOK for months and never seen that before. I'm thinking about GSX maybe but last time when I got CTD I had no GSX activated (I just arrived to EHAM, tried to switch from cockpit to external view and... you know).

Martyson
Posts: 6039
Joined: Sun Mar 25, 2012 11:08 am

Re: CTD related to sound.dll module

Postby Martyson » Sun Nov 03, 2019 4:06 pm

What does this translate to in english?
Имя сбойного модуля:

Which version of EZdoc?

Do you have the same problem with default P3D vehicles/aircraft?
Best Regards,
Vaughan Martell (KDTW)

alpet
Posts: 2
Joined: Sun Nov 03, 2019 3:08 pm

Re: CTD related to sound.dll module

Postby alpet » Sun Nov 03, 2019 8:10 pm

The translation is "Faulting module name: ..."

EZdok is v2.8.2.10.

I do not fly default aircrafts, so I don't have a chance yet to test that. But according to FSLabs forum nobody has had the same reason of CTD so far (with this particular module).

Martyson
Posts: 6039
Joined: Sun Mar 25, 2012 11:08 am

Re: CTD related to sound.dll module

Postby Martyson » Sun Nov 03, 2019 8:44 pm

The translation is "Faulting module name: ..."

EZdok is v2.8.2.10.

I do not fly default aircrafts, so I don't have a chance yet to test that. But according to FSLabs forum nobody has had the same reason of CTD so far (with this particular module).
I use EZdok v3 and all ok with default and payware aircraft.

Good Idea to test a default P3D aircraft.

The debugging steps are here:
https://www.prepar3d.com/forum/viewtopi ... 2&t=123246
Best Regards,
Vaughan Martell (KDTW)


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