[RESOLVED] Invalid activation message due to addon?!

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
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francescodoenz
Posts: 252
Joined: Thu Oct 25, 2012 6:13 pm
Location: Morges,Switzerland,

[RESOLVED] Invalid activation message due to addon?!

Post by francescodoenz »

According to Lockheed Martin support I am getting the message of invalid activation due to an addon...did anyone experience similar problem?
Any suggestions are welcome and many thanks in advance for your help!!
MSI MEG Z390 Godlike, 9700K, 2xRTX2080TI NVlink, 16GB G.Skill DDR4-4600, 2xAlphacool Eiswand, Coolermaster HAF-X
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Brady Butler
Lockheed Martin
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Joined: Tue May 09, 2017 5:31 pm

Re: Invalid activation message due to addon?!

Post by Brady Butler »

Hello francescodoenz,

To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? Also, can you provide the details of your system?

http://www.prepar3d.com/forum/viewtopic ... 2&t=123246

If the issue is determined to be caused by an add-on, you will likely want to reach out to the add-on developer for direct support. If they need any support with development, they should not hesitate to contact us.

Regards,
Brady
Brady Butler
Prepar3D® Software Engineer
francescodoenz
Posts: 252
Joined: Thu Oct 25, 2012 6:13 pm
Location: Morges,Switzerland,

Re: Invalid activation message due to addon?!

Post by francescodoenz »

You are dead on with with your suggestion of an addon as the origin of the problem! The culprit was the UPDATE of july 9 of the Milviz PC-6....!! No problem with the previous version of the PC-6!
MSI MEG Z390 Godlike, 9700K, 2xRTX2080TI NVlink, 16GB G.Skill DDR4-4600, 2xAlphacool Eiswand, Coolermaster HAF-X
francescodoenz
Posts: 252
Joined: Thu Oct 25, 2012 6:13 pm
Location: Morges,Switzerland,

Re: Invalid activation message due to addon?!

Post by francescodoenz »

And for clarity I can add there is no problem with the last version of Milviz PC-6 of july 19!!
MSI MEG Z390 Godlike, 9700K, 2xRTX2080TI NVlink, 16GB G.Skill DDR4-4600, 2xAlphacool Eiswand, Coolermaster HAF-X
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